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April 2024 by Craft Station
The wait to have an oil change was over 2 hours. I had called and spoke to Alex and he let me know I didnt need an appt, but to come after 11 that morning because it was a slower time. I came at 11:30 - 12:00 and still waited that long. Now, with that being said Bobby is absolutely AMAZING!! He was not there when I got there, but he came in when I was almost done. He walked in and things started moving!! I had met him the first time I went and he was just as wonderful as the first time. A few of the guys stayed on their phones playing the entire time I was there. Another woman and I talked about that. She was there the whole time I was and we were both upset about the length of time it was taking.
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March 2024 by Robert Hecker
went in for oil change and tire rotation, in and out in less than an hour. GREAT Service
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March 2024 by Broderick Moore
My alignment wasn't done properly and I've called and left a message with the service manager. I still haven't received a call back about this matter.
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March 2024 by Brittany Mayer
Very friendly and fast service
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March 2024 by Randal Walton
From beginning to the end our experience at Matt Bowers Chevrolet in Metairie was an exceptional one. Our salesperson, Kade was very knowledgeable and courteous. Jody, the sales manager, was super friendly, very professional and worked with us to make the deal happen for us. We could not have asked for better treatment. And Trent made the financing experience much more pleasurable than it usually is when buying a car. We give the staff and dealership a big A+ and highly recommend this dealership.
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March 2024 by NEPH Entertainment LLC
Alvin Kost helped me with finding the vehicles I really wanted. He was very friendly and helpful. The entire team made my experience a great one.
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March 2024 by Kenisha Guillard
I recently had the pleasure of purchasing a new car from Alvin Kost, and I couldn't be happier with the entire experience. From the moment I walked into the dealership, I felt welcomed and valued as a customer.Alvin went above and beyond to ensure that I found the perfect vehicle to suit my needs and preferences. He patiently listened to my requirements and offered valuable insights without ever making me feel pressured or rushed.Throughout the negotiation process, Alvin demonstrated a high level of professionalism and transparency. He was honest about pricing and worked diligently to find me the best possible deal. His expertise and attention to detail instilled confidence in me, and I felt reassured knowing that I was in good hands.Moreover, Alvin provided exceptional customer service from start to finish. He was prompt in responding to my inquiries, kept me informed at every step of the way, and ensured a smooth and seamless transaction. His dedication to customer satisfaction truly sets him apart.Not only did I leave the dealership with a fantastic new car, but I also left with a newfound sense of trust and appreciation for Alvin and the team at Matt Bowers. I highly recommend Alvin to anyone in search of a positive car buying experience. Thank you for exceeding my expectations!
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March 2024 by MsNola N
I really don't like car shopping because its always a hassle but, Alvin Kost was the best. He asked me my budget and brought me right ro my new car. He didn't force anything he was very nice ans patient. If you're in search of a new vehicle go to Matt Bowers Chevrolet in Metairie and ask for Alvin. Don't forget to tell him Pamela N. sent you.
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March 2024 by Steven Adams
Alvin and Shadi made the truck buying process a breeze! I will send everyone I know to see them.
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March 2024 by Christopher Mann
Great service, fair deal, quick paperwork - no real high pressure selling. Only negative is the ~$400 document fee they slipped in on me and I didnt catch.
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March 2024 by John Carr
As usual Alex and Bobby helped get me in and out no time. The Lift service made it so convenient speedy.
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March 2024 by Johnny G
I tried to purchase a Truck from them, and I specifically stated I needed to do everything online. It took them three hours to call me back after I spoke with someone that collected my contact info. The guy that calls me states I need to come in to do the deal after I told him I needed to do everything online. He proceeded to sale me on coming to the dealership. I do not have time to go to the dealership and wait 5 hours for financing. I have purchased multiple vehicles online, and that works better for my schedule. Thier loss and another dealerships gain.
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March 2024 by Carla Pitre-Ford
I just want to say at first it was off to a rough start because it was taking a long time to get my car fixed but at the end Delshone took care of me and was very nice about everything.Thanks, Delshone for all of your help.
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March 2024 by Tom Yuhaniak
Oil press transmitter was not working
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March 2024 by Jonathan T
Wonderful customer service Thank you !
