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November 2023 by Chantelle Webb
Tim is such an easy going, funny guy! Made my mattress purchase very easy, and a great sale!
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October 2023 by kim f
Chase gave us helpful brand information to help in our search for a mattress right for our best sleep. Shopping was easy, we didn’t feel pressured, and Chase worked with us to get our best price.
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September 2023 by tommy d
Salesman/specialist Tim Knox was very helpful, courteous and professional in assisting me in making my decision. No doubt I will be happy with my choices. Thank you Tim.
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September 2023 by A c
3 years ago we went to mattress firm to purchase a new bed. We got a perfect sealy posturpedic hybrid for an incredible price. The salesman was friendly, knowledgeable, and not pushy. We have enjoyed every night on that mattress. Returned today for 2 new mattresses for a home in another state. Tim was welcoming and again, friendly, knowledgeable and not pushy. We spent an hour of no stress shopping trying out and pricing the units. With the labor day sale, we scored amazing mattresses and adjustable bases for the best price around. I cannot recommend this store enough.
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August 2023 by Karen Virga
Day 1 - I called to see if delivery was available to the area I needed. After a few minutes, I was told I could get delivery.Day 2 - Went to store, picked a bed, set up purchase details, was told the address was NOT in the delivery area.Day 4 - (Skipped a day) - Made personal arrangements to deliver the bed to son's school once it was delivered to my house. Set up all arrangements for payment and delivery for 3 days later. Was told bed was in warehouse but that numbers were sometimes not up to date.Day 6 - (Skipped a day) - Received a phone call that bed was out of stock and would be weeks to come in. I had to cancel the order. Was told I NEED TO CHECK with the financial institution to make sure I am not charged - said that cannot be done from their end. Later day 6, received a phone call to confirm my delivery time for the next day!The person who assisted on the phone and the person who helped the first night were VERY friendly and helpful. Things took a poor turn after that.
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August 2023 by Jon Paul Luis
Wowsers..!! Huge wave and hello rite thru the door...!! Great selection of mattresses at an affordable rate and courteous highly knowledgeable staff and QUIK and PROMPT delivery..!! We are DELIGHTED Customers..!!!
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July 2023 by Veronica Camenzuli
Our experience was very positive. The sales associate, Tim, was very friendly, helpful, and honest. He listened to what we wanted, and we were able to find 2 queen mattresses for our apartment relatively quick and easily.
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June 2023 by diann silva
Mr. Anderson was a great salesperson. I was going to shop around,but i bought it because of the quality of thr matress and Mr. Nderson sales ability. Great experience
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June 2023 by Christiam Anderson
Very nice experience David helped us so much and he knows what he’s talking about. He is a great employee I wouldn’t have bought a mattress let alone 2 if it wasn’t for him.
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June 2023 by Steve Makayi
Was easy to mske a selection,Tall black gentleman was very helpful so was his assistant, very professional,knew their stuff . great experience,can't wait to try out my new mattress.
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April 2023 by Jeanne Stallworth
We loved out salesman! He was knowledgeable, friendly and helpful. He didn’t hover over us. We found our experience easy and fun. Thank you!
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April 2023 by Glenda McCammon
I needed a new mattress and also wanted an adjustable base. I thought that Mattress Firm would be the best choice because of their sale. Actually turned out it was the best place because of their salesperson. DAVID CASTILLO was the perfect person for me. I immediately felt comfortable working with him. No sales pressure, he was knowledgeable and very understandings of what I needed. The perfect balance of showing me a variety of mattresses and a variety of prices and then letting me sample at my own pace and giving me space to think and to ask as many questions as I wanted. Very patient. He showed me all price points also. I left that evening a very satisfied customer with no need to shop elsewhere. Time will tell if I made the right choice, but I feel confident that because of David's help, I did. I have 120 days to decide.3020 VETERANS MEMORIAL BLVDSTORE #022007
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April 2023 by Donna Mazarac
The online buying process was painless the mattress arrived on-time and it is very pretty. Haven't slept on it yet but it seams like it will be comfortable. Better then the name bed in a box I got last month and it didn't expand all the way. This was not a bed in a box.
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April 2023 by Gayle
My Salesman.. Chase was very helpful and very knowledgeable about all brands of mattresses...he's an expert guiding me to the perfect bed ...highly recommend him at Mattress Firm on Vets.
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March 2023 by John R.
Great experience today. Good selection of mattresses. Chase was very knowledgeable and helped explain the various alternatives available to us to suit our needs.Feb 2023 - Chase helped again and provided product and price info I needed for me to make the purchase. Very helpful.
