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January 2024 by Luis Molina
This! Is the place you go to if your looking for the best inventory and making you feel like a valued customer, Ms. Camilla went out of her way to make sure my purchase and switching my service to metro was as pleasant as possible after several of the other metropcs stores in the area simply couldn't or wouldn't.The phone I wanted wasn't in stock but no problem Ms. Camilla ordered it for me and arrived the day she said it wouldThis store will always get my business and recommendationThe other guys should take note on what customer service meansThank you so much , I almost gave up on MetropcsGracias sos la mejor
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October 2023 by O. Avila
Stay away from this store, the seller tells you any lie like if you buy a phone he will give you the case for free, it is a lie he will charge you $25 for the phone case, unfortunately that happened to me in this Metro PCS store, when I got home I looked the receipt and notice the charge for the phone case and also he lied about the price of the cell phone I bought, the seller will tell you any lie to steal your money at this store.
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March 2022 by Vikki Alvarez
After spending over 2 hours on the phone the previous day with customer service and getting absolutely nowhere I decided to stop in at the Clearview Palms location the girl there was so understanding and so helpful. I really wish I would have gotten her name. She bent over backwards to help me with my situation and was able to resolve my issue. This is by far the best location and the only one that I will use in the future
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January 2022 by Kristen G.
AVOID THIS LOCATION!! I would give this location 0 stars if I could. DON'T VISIT THIS LOCATION! The one on Veterans is way better. I went in for a simple trade-in and left with the phone I didn't want and an extra phone line that I was told "wouldn't cost me anything because it was a promotion." It was late by the time I left and it took me a few days to realize - I hate this phone. I don't need an extra phone line and I pay extra per month to upgrade whenever I want. The manager Justin told me I could only return after 14 days and it had been 16 days so there was "nothing he could do." He gave me the 1-800 number so I sat in the parking lot and called. They said "the return policy is up to the discretion of the manager. We'll give him a call to see if he can extend it to 30 days." They called the store manager, Justin, and he refused. When they came back to the line, they apologized profusely. The corporate AT&T couldn't believe they have someone like Justin running this location. It's literally 2 days past their 14-day mark and they didn't even sell me the phone I wanted! Now looking at other reviews, I should've NEVER come to this location. Save yourself from rude employees and an even worse manager who clearly needs some training in customer service!
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August 2021 by Shay Taylor
The lady that helped me was very nice and they had the phone I really wanted thank you
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August 2021 by Cindy M.
Completely uninterested and incredibly rude. This place doesn't deserve one star. The two "greeters" gave me answers to my question after barely hearing me explain the problem, then informed me that they were through with me, told me were I could go with the phone problem (because the problem with the phone wasn't theirs), and gave me a pre-printed list of names and numbers to call, which i handed back to them. Truly a pathetic operation on the part of managers and staff.
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June 2021 by Jerry Dorminmy
Great,saved me. Time.
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June 2021 by Shay Ramson
The lady that helped me was very nice and they had the phone I really wanted thank you
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March 2021 by Jozette Evans
Young lady at this Location standing is Outstanding and so Professional ...best deals and The best Service I have experienced . Very happy with my service
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September 2020 by AREG
Really nice, CLEAN!! nice young lady, she was able to help me with my decision!She installed my tempered glass too!
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December 2019 by T T.
Disaster. Sullen, indifferent, unhelpful. We were there to buy two new iPhones, but checking out at Rouses was a more pleasant experience. The worst service I have experienced anywhere in a long time.
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April 2019 by Angel Navarrete
The cashier at this place is the most efficient best customer service representative i have encountered at metro pcs so far... willing assist you with whatever you may need and ready to advice you according to your needs and financial situation..thank you so much for being kind..
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March 2019 by Howard Gillett
I have never been in and out of a phone store in less than 20 minutes feeling completely satisfied before. This location on Downman in New Orleans east is the best ever!
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February 2019 by K Schlueter
Their customer service was very rude. I tried calling on the phone to ask about a phone and was told very rudly that they didn't have it and was hung up on before I could ask when they were getting more in.