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January 2024 by Blythe Weese
Me and my husband love this store! It’s a perfect location and is always clean and neat! I have bought a pair of shoes from this location over a year ago and the assistant manager Mr. Bobby Green remembered my business and we were greeting with a big smile by him. He helped both me and my husband feel comfortable and confident in our purchases. We never felt rushed or inconvenience even though the store was closing in 30 minutes. The atmosphere was positive and light and was truly a breath of fresh air! Thank you Mr Bobby for your kindness!
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January 2024 by Cheryl Joseph
Mr. Bobby G. at the Metairie location at the corner of N. Causeway Blvd. & Veterans Memorial Blvd. is an expert when dealing with customers. He went from A-Z when it comes to your health and the reasons for buying shoes. I am using a cane, due to my lower back (spinal stenosis) and my granddaughter needed some good walking shoes. I must say, not only did he listen, but he taught us the difference in our feet. We must have tried on five or six pairs of shoes each and four levels of inserts that made an enormous difference and the pain has decreased SUPREMELY in my back, knees & feet. We were treated us with respect! My grandaughter Xaviera, loves her shoes! Thank you, Lord God for placing Mr. Bobby G. in his position to minister to your children on this earth and to make their journey through their daily routine easier! May God continue blessing and working through Mr. Bobby G. Amen...Happy New Year! ????????
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January 2024 by Shane Cade
Great customer service! I had an issue being out of town, it has been taken care of with ease! Will definitely return my next trip to the NO.
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November 2023 by Andrea F
I came in looking for a pair of walking shoes. I was promptly greeted when I walked in and told where the women's shoes are and where the shoes on sale were. The gentleman pointed to three shelves, said the top two were men's shoes and the bottom two were women's. I should have asked for clarification. Was half the middle shelf women's and the other half men's? No prices were clear on anything and I dislike having to pick up each pair of shoes to find out. There were a lot of white shoes and I was looking for something dark colored. There is plenty of parking on the side and rear. There was one other couple in there shopping and a lot of employees.
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November 2023 by Andi F.
I came in looking for a pair of walking shoes. I was promptly greeted when I walked in and told where the women's shoes are and where the shoes on sale were. The gentleman pointed to three shelves, said the top two were men's shoes and the bottom two were women's. I should have asked for clarification. Was half the middle shelf women's and the other half men's? No prices were clear on anything and I dislike having to pick up each pair of shoes to find out. There were a lot of white shoes and I was looking for something dark colored. There is plenty of parking on the side and rear. There was one other couple in there shopping and a lot of employees.
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November 2023 by Kevin Kwok
Helpful staff here. Never busy. Usually good stock and the color ways I want ?
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November 2023 by huy tran
Hands down the best customer service I’ve ever experienced at a retail store. I was taken care of from the moment I step inside to the moment I left. They are very knowledgeable and meticulous about getting you what you need when it comes to footwear.
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October 2023 by Dean Yake
This store is phenomenal! The people that work there are so willing to assist and knowledgeable of the products they carry, can't get any better. They carry such a nice variety of NB products. Danny has taken care of me the last few times I stopped in and he is a super young man as is all the other sales people and management. I travel to New Orleans and every time I am there, make it a point to stop in and get some awesome NB shoes. Go see these people - they don't disappoint!
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October 2023 by Vee C
Nice Store. Location is kind of in a crazy spot. Had some nice shoes but did not have any women size 11's whichvI needed.
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August 2023 by Corbin McDavitt
Dani got me fitted for some 990V4’s in under 10 minutes and out the door. Best New Balance Store in the Country.
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August 2023 by Leo Pollard III
Always great service! Also NB has the best socks in the industry.
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July 2023 by Adam Duhon
I don't buy shoes at a dedicated store very often but I have come here the last two times for my, and my young sons needs. Both times the staff has been extremely helpful and patient.
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July 2023 by Rere Rere
Great store very professional and helpful. They put your feet on the scale to see your pressure points and to see what best fits your feet.
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July 2023 by Melvin Clay
Good atmosphere workers are very friendly the only thing I was shocked they didn't have a bigger variety but the employees are still willing to work with you to get the shoes you really want
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June 2023 by Charina Oliva
My mom is a Hispanic woman who doesn’t really speak a lot of English but she tries her best all the time. She went in the store and no one asked her if she needed help so she decided to say that she needed help herself. She asked them for help and everybody just ignored her and started talking to the new White customers that were coming in.
