-
November 2023 by Jerry Bourgeois Jr.
I am a spinal stenosis sufferer. Grace took her time to find the right shoe, and orthotic inserts for me. She helped me find the most comfortable safety shoes that I have ever worn in my 40 years of working in industry.
-
November 2023 by Larry Millis
Fairly knowledgeable sales. Good selection of boots
-
November 2023 by Lance Wesley
Friendly and very informative salesperson. Very pleased with the service and my new boots.
-
October 2023 by Craig Cunningham
The employee, who helped me was very helpful and knew her line of business very well, but the price of the Redwing boots, even with a voucher is totally out of the box.
-
September 2023 by Skinny Falcon Films
This company makes the best quality and most comfortable boots in America. Perhaps that explains why the staff seemed so COMFORTABLE in providing low-level customer service.They consistently gave me really vague answers when I asked which boot was their most comfy pair or which were their best sellers. They stated “it’s really up to each person’s preference” while they stayed seated behind the cash registers. I was clearly fishing for some feedback or recommendations and it felt like pulling teeth to get some real answers from them.I needed a pair of socks as well, so the more friendly of the two associates walked over and helped me select a pair. They knew I wore a size 13 shoe so they grabbed a size 12-15 sock pair for me to try on some boots. I stated that I thought it might be a little loose on me (because I have skinny feet) and then I said “I’m sure it’s fine” giving the benefit of the doubt and assuming the associate knew what they were doing. Well, upon opening the package and slipping them on, they were indeed very loose around the lower portion of my foot. I pointed that out briefly and then resumed trying on a few different boots.Finally when I was checking out, I politely asked if I could swap to a smaller-sized pair of socks, to which the kinder and more helpful associate said “let me ask my manager”. They went to the back and came out a moment later saying that the manager said “since I already had tried them on that they were unable to swap with a smaller pair”.I simply feel like with a pair of socks that likely cost the company a couple of bucks to manufacture and then sell for $17.99, they could definitely afford to turn them into a pair of “try-on socks”.I realize I’m probably in the wrong because I did open the package (with express permission) and put them on my own feet.With a total transaction price of well over $250 I simply feel that they could have easily made that swap for me.I really hope I have a more pleasant experience if I go back to Red Wing Shoes. (Which I probably will, because these are the most comfortable boots I’ve ever owned)
-
August 2023 by Theresa Moffett
The agent were hospitable with customers..Told them what type of work boot l wanted and went right to them.I’m very impressed with the work they do.
-
August 2023 by Alex Kugler
Very easy. Store workers were very helpful and got me in and out fast
-
July 2023 by David Willis
I bought the Wrong boot first time brought it back twice. And they helped me very well.
-
May 2023 by J. Colin Goodson
Got feet mapped, chose a comfy pair of boots, didn't love shelling out $70 for insoles, but hope they're worth it!
-
May 2023 by HESHNONE
Very helpful. expensive boots but, well worth it.
-
April 2023 by Ricky Murray
Fantastic service, manager, n had all boots I want. Prices little high but great quality. Got my business
-
March 2023 by El A.
I took a pair of boots back to the store to get mail back to corporate redwing the genius inside the store who doesn't get paid but minimum wage kept telling me I think that they're gonna tell you this. I think they're gonna tell you that I don't think they're going to do this. I don't think they're gonna do that the dumb bitch was explain to her that I had already talk to redwing and they had asked me to send the boots back. All she needed to do was mail the boots and I thought the idiot they finally got it to her head. All she had to do is mail the boots I got a call from another dumb ass from the same store on Monday to come pick up my boots because redwing said I was out of warranty I called redwing, they had a note in my file saying that they were expecting my boots and they didn't understand why this person was telling me I was out of warranty and they couldn't send my boots redwing on is the boots and always half the store. Employees are lazy and they're gonna close the store a lot of money because I choose to stupid be working there and don't know about redwing the company that they work for, I wouldn't waste my time inside the store there was a last red wing on earth. I'd rather shop online and take my chances that way to the owners of this establishment you would be good to get rid of these two lazy employees. They just sit there doing nothing, and we're asked to do something find ways of getting out of it, you're lucky you got one star because that's the only way I could write a complaint about you idiots
-
February 2023 by Philip Ledet
Treat yourself to the best boots you've ever worn. Professional service and advanced sizing and fitting for the ultimate foot care and boot experience.
-
December 2022 by Danny Boy
Geeny was great. Nice customer service. Foot measurement was easy and she delivered timely and prompt service.
-
October 2022 by Austin Hinrichs
The Blonde Lady ay the counter was so rude I decided to not even spend my money here.
