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May 2023 by Adrionne K.
Apparently you have to be 27 years old to buy alcohol here but they won't tell you until you fight the crowd and sit in line to checkout forever. Then when you ask for confirmation you are shoo'ed away and hung up on when you call. So it's not necessarily the policy that was the issue, it was the way the employees were rude and dismissive when all i wanted was confirmation that I couldn't make this purchase when I am 24 years old and never heard of such a thing. Especially after trying to track down a single employee to ask because they are so understaffed and then sitting on the phone ringing for 10 minutes only for them to hang up. I didn't get an answer until I called a different location.
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February 2023 by Nun Y.
Great store, I use it like a regular grocery store with scan and go. In and out quickly and great prices.
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December 2022 by Jamaica B.
Today I went in and let me just say that this store needs improvement. I understand that this is the most convenient Sams to go to but that should be even more reason that they should hold themselves to a higher standard and keep items in stock.The meat section was terribly empty. All four of the meats that I needed were not available/out of stock.Three of the juices I normally purchase were unavailable as well.I decided to get me some mandarin oranges but the oranges were moldy.I was able to get most of my items but honestly the only good thing is scan and go.
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December 2022 by Janine M.
I have shopped at Sam's for years here in Louisiana and also when I lived in other states. First time reviewing one. Let's start with the fact that the snack bar or whatever it's called closes way before the store. I've been twice in two weeks around 5pm and both times they were either closing or not making anymore pizzas. The store stays open until at least 8 so what's the deal?Next, I purchased a bag of potatoes. There were very few bags to choose from. The bags are in a huge box and I practically had to bed over at the waist and reach way down into the box to pick from the few remaining bags. I don't know if there is a potato shortage or someone is just not replenishing the floor supply. Either way. when I got home the potatoes were too ripe and I was very disappointed. I needed big potatoes but I guess I will have to find them elsewhere.
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October 2022 by S W.
Bakery dept will not work with customers. I ordered a cake for a coworker. She changed her work day. I called the bakery dept and asked to pick up the cake a day earlier. Nope! They would not make the change. I called the manager of the store. She was no help. Told me "tough luck".It's a cake! Really??? Poor customer service. This dept is not flexible at all. Frequently they will not even take your order because "they are full of orders that day" What?!? Pathetic
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September 2022 by Genevieve F.
The employees were seriously nice. I got this membership off Groupon. I signed up and came in to get my card. The store was clean, stocked, and people friendly. Oh and the gas is super cheap!
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August 2022 by Tuan P.
Sam's club is nice although I already have Costco membership but I had to cancel my Sam's club membership because Sam's club accounting is not very straightforward: I got promotional of $45 back when joining the club, they gave me a gift card; I used the card about 1.5 years later and found out it was a $10 gift card.
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October 2021 by Angel P.
Always multiple pumps closed. One of the busiest sams gas locations I've ever been to and they can't get it together to keep pumps open, to the point that they have a sign on there instead of just the usual cones. I know y'all make more than enough money to keep all the pumps going. Stop screwing your membership paying customers and keep all pumps open regularly. It's always in the middle of the day when the most people are at the gas station too. Unbelievable
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September 2021 by Sandra K.
Got to sams tonight at 5:45 and as we are just starting to walk around, associates come SCREAMING down the aisle saying they were now closed and accosting customers to get up front! Is there not an intercom system? Maybe you could have told us when entering, you had temporary hours???
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September 2021 by Mitchell J.
Was starving while shopping. Pick up some sushi. It was alright. The rouses sushi is better.
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September 2021 by Bryan S.
Sam's Club Gas Station is open and has gasoline! Days after the hurricane we arrived extremely early in the morning (at 3am!), lined up and after a wait they opened around 7am with four pumps open. Sam's has my unwavering thanks for keeping their gas station fueled for the community when it was most needed!
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March 2021 by Ronald L.
Get treated like a human and a customer at Costco! Get told the rules are you must transfer from one cart to another at self checkout. No one else did in front of me. As if there are rules posted somewhere. Costco has two individuals helping you ring up in the "self checkout" line, and very courteous ones!
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January 2021 by Kylineetra Stansberry
I'm really unhappy with the customer service. You're almost forced to use the self checkout because the 2 lines with cashiers are always long. The team member on that side told me I had to move my scanned items to a new basket. They may loose this customer because I will not put an item in one basket, scan it and then put it in another basket, put in my car and then bring into my home. I'm not on the payroll and I won't do an employee's job. I think they've forgotten about customer service.
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September 2020 by Rafamyworld Allen
the best store ever been with them since 2008 I go ever week
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August 2020 by Bridget D.
I love Sam's club. They always have what I need. Great prices and always good service.