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November 2023 by Bart Colosino
Total Wine is a wonderful place to get just about any kind of liquor you need. Even though this is the first time I've gone to TW and they were out of stock of what I wanted, it's still a wonderful place with amazingly helpful and friendly staff. I'll be back for sure.
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November 2023 by Ashley Santiago
Absolutely horrible! From the moment you walk in to the moment you walk out. I walked in today & I kindly asked a man clearly with uniform on and he laughed then stated to go find someone who can help with white uniform on after presenting myself with an exact photo of what I needed then as I reach the register the cashier ignores me mind you I’m the one one with the bottle in hand then quickly asks my coworker to pull out her ID she then asked me and I present her my ID. She scans the wine bottle I went for then she states it isn’t scanning meaning, things get put in the shelf without tagging sounds PERSONAL. Anyways she proceeds to let a nice white woman in white long collard shirt & the lady kicks me out & Denys selling to me at all today.
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November 2023 by Charles Johnson
11/14/23 Went today cause the app said that my favorite beverage was in stock. Drove a few miles out of my way to get there. I live in Ponchatoula and the Mandeville location does not carry it. But even though the app said it was in stock, neither I nor an employee could find it. I had purchased it before and found it in the cooler, but it was not there. So I went to an alternate beverage which the app said was in stock. However neither of us could find it either. So the bottom line is that you can not trust the app. The employee told me the best thing to do was call. But if I have to call, why use the app? No app is better than an incorrect app. A good app is wonderful, but no app is better than a lying app. A working app is a great idea.
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November 2023 by Jake F.
DOOKIE, ZERO STARS. Went in to buy orange bitters and cherries, once at the checkout they asked for ID. I said politely "oh, you don't need ID to buy bitters it's not recognized as a beverage by the government" the lady proceeded to insist that I provide ID, after going back and forth she called someone else to the isle and I told them the same thing. As a bartender I know the regulations and this really grinded my gears.
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November 2023 by emile
If you can get it from a vendor down here, then they will find it. Loyalty program is coole, too. Staff is knowledgeable and very polite. Store is very clean. Product tags are very helpful.
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October 2023 by Caitlyn Blanchard Chaplain
Placed my order through the app for pickup. It was ready earlier than I scheduled, and when I arrived, it took less than 5 minutes for them to bring the order to my car. We overordered and I was able to return unchilled, unopened wine and spirits very easily. Overall, such an easy process. Would recommend for any large orders of drinks.
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September 2023 by Gabriel Stafford
Update: I was just here a few weeks ago and every. single. one. of the staff was stellar in their helpfulness, attitude, demeanor etc etc.... BUT ^Quinn^ showed an extra resourcefulness which paid dividends when he asked *specifically* what I was looking for and I nebulous-ly said "a ginger liqueur, like Domaine de Canton or Barrow's?" He typed it in on some device he had on him and then reached way, way, way back on the bottom shelf right in front of me and pulled out what I was looking for. It was pretty crazy and props to him and this crew!P.S. - Quinn - You the man and sorry for writing this review so late!
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September 2023 by August Steinkamp
Me and my gf absolutely love total wine. Tonight we stopped in to buy some Malibu,But got recommended a different brand when Billie Joe recommended and different branch. Saved us $10 buck with the price difference. The woman who checked us out was hilarious and so friendly. All I can say … COME HERE.
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September 2023 by Angela Mattio
Fantastic store. Pretty. Huge selection. A must visit for everyone.
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September 2023 by R Lakota
Knowledgeable staff & large variety of liquors from popular to rare "exotic" all at discount pricing..., IF you can't find exactly what you want .. just ask.
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September 2023 by Al K.
Owen went to the delivery truck to bring me a case of wine that was out-of-stock on the shelves. Thanks, Owen.
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August 2023 by Chris Reine
My go-to place for wine and spirits. Big store with great selection. Staff is always friendly and eager to help find a brand or make a suggestion. Sometimes there's even some free sampling. Highly recommend!
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August 2023 by Ken D.
It's like the Schwegmann's of spirits. If they don't have it, they will try to get it. Informative classes offered. If you're a veteran or on active duty, go online & register that info for their rewards program.
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August 2023 by Calvin Keller
It was one of the best warehouses I have been in. Since I left Kentucky. We were able to find the wine that seems to be sold only here in my state of residence. The wine is a product of Texas.
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July 2023 by Phillip Smith
Every one I am sure is familiar with this store. It is giant and has a great selection and fair prices.
