The UPS Store #5951 in Metairie is known for its friendly and helpful staff, who go above and beyond to assist customers. Customers appreciate the cheerful and kind employees, such as Jo, Daniel, Maverick, Austin, and others, who provide excellent customer service and are willing to help with various needs. The team offers a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Many reviews highlight the staff’s patience and willingness to help, even with difficult or sensitive shipments, such as preserving flowers for a wedding. Customers also mention the owner or manager, James, for being very kind, calm, and helpful, making them feel valued and appreciated. Despite moving across town, customers are willing to travel to this location because of the consistent, high-quality service. Overall, the store is praised for its professional staff, helpful attitude, and personalized care, making it a trusted place for shipping and other services.
