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June 2023 by 2PCDAWK
I switched to Walgreens Bullard store because of convenience but these 3 months has been a constant inconvenience.I can never get someone in the phone and when I do it’s almost an hour later . Not to mention when you have to pick up and deal with someone who isn’t credentially certified is beyond me . You should listen to your patients concerns instead of money grabbing
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June 2023 by Google user
I switched to Walgreens Bullard store because of convenience but these 3 months has been a constant inconvenience.I can never get someone in the phone and when I do it’s almost an hour later . Not to mention when you have to pick up and deal with someone who isn’t credentially certified is beyond me . You should listen to your patients concerns instead of money grabbing
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February 2023 by Dianco Stallworth
If I could give zero stars I would. I called in a refill on six different medications at one time at the Walgreens at 12007 Lamey Bridge Rd in D’Iberville, MS. All but two were able to be filled. The two that were not filled. When I checked in those two, it only showed me having one prescription not filled and it was out of stock. I called and asked about the other missing prescription and the person I was talking to said she didn’t see it but would put it through for me. So then both of the prescriptions said they were out of stock. Two weeks later one was ready and the other was still showing out of stock. I waited and waited and waited. I call to check on it one day and was told by the automatic line that it would be ready the next day. The next day I hadn’t heard anything so I checked online and my prescription was gone. So, I called to see what was going on and was told that my insurance wouldn’t pay. So I asked why was my prescription filled anyway and me given the option to pay for it. The lady said because my prescription wasn’t pushed through. I said that makes no sense. So I’m still asking questions and she is just repeating the same thing. I’m like let me speak to someone else and she is like what other questions do you have. I said the same ones because what you are saying doesn’t make sense. She repeats herself again talking a lot but saying absolutely nothing and offering no real solution to my frustration. Finally, I say don’t worry about it I know what to do, and she hung up in my face. Walgreens I get it’s hard to find good help but this is ridiculous and you will lose a lot of business because of the incompetence the staff you having you have working there. I will have my business transferred to somewhere else.
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January 2023 by c xx
the customer service at the local Walgreens stores is very poor - you can't get through on the phone - I've repeatedly tried to get a prescription filled and can't get it and now it has been cancelled again - my health is being affected by this very poor service
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November 2022 by Beneva Njie
Worst customer service at the Crowder store. Your team leader Toria had the worst, I mean the worst I ever encountered. No sorry, no thank you, had me waiting on her for 15 minutes to give the worst ever customer service. Also, I was next in line, she took the customer behind me. She is no team leader. Tori need training ? ? ? bad.
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August 2022 by Kelly Crow
Your pharmacies are prejudice of been with you for 3 years, and you guys received over 3,000 a month from my work comp account and we can't seem to get things straight I'm struggled with this since the corporation took over. From my doctor sends my prescriptions in they automatically try to fill them which messes up my workman's comp and then they turn around and send it to My Humana I'll ask them several times to delete My Humana I have never gave it to them you are for me for work, only. Today in Shreveport Louisiana on youree drive I turned in a prescription for them to send to my adjuster at work call to be approved tomorrow for me to pick up Thursday I was told they were out of the medication that's fine I asked will you please send this to my adjuster I was told no I have to come back tomorrow and then I was totally ignored no explanations why things have changed. I have found your stores in Shreveport Louisiana most people are prejudiced against. You need to stop feeling medications when they're not ready to feel fix that in your app for future customers or whatever it is in your computer system. Due to the 3years years of nothing but aggravation from your corporation and not being trained or knowing how to deal with customers with respect and not knowing how to do your job as a pharmacist. There's a lot more I can tell you about the past 3 years but I'm done I will no longer use your store are Walgreens credit card anymore. Kelly w Crow
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August 2022 by Kim Green
Awful Service,@ WBExpress/Ave D,same foolishness every single time regarding my prescription,I have stayed w Walgreens ONLY bc they’re open 24hrs,the service is GARBAGE!
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April 2022 by Kristin Matherne
They don't pay their employees livable wages therefore can't staff their stores
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September 2021 by Janette Labit
i witnessed 2 employee (At the photo counter) bullying the cashier. They were yelling across the store with the f word ! When I checked out I saw the cashiers eyes were red so I asked if she was ok. She started crying and said "they pick on me all the time". I told her to quit, everypalce is hiring! I will never shop at ANY walgreens again if this is the kind of people they hire.
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July 2020 by Mary Dunne
Never received a call back from district manager. If you have any issues at walgreen store's , they don't care about you. I'll never go there again. Changed pharmacies. Rude people in pharmacy.
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December 2019 by N H
I switched from CVS to this store and the last 3 times I've come here they called me and said prescriptions were ready and they are not. Its severely inefficient and ineffective. I guess I'm switching to another pharmacy YET AGAIN. Its awful how they literally have no idea what they are doing and somehow make it the fault of the customer.
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June 2019 by Jairo Alba
Your location on Airline and Clearview has the meanest and nastiest employees I have ever seen, including managers. Not only they ignore your questions, they plain refuse to help. Ugly, ugly
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March 2019 by Teresa Sanchez
Walgreens Pharmacy on barataria near Leo Kerner is horrible! Always have issues getting pain management prescriptions filled. If my dr prescribes a medication, fill it! Period. You are not my doctor!
