The AT&T Store at Pecanland Mall in Monroe, Louisiana, is noted for excellent customer service. Employees are described as professional, going out of their way to resolve issues and find answers for customers. Reviews highlight top-tier tech help and bill assistance, with staff taking time to explain processes thoroughly. Customers report high loyalty, with some traveling specifically to this location. The manager is noted as accommodating and helpful in deciding the best options. Overall, the store receives strong praise for its dedicated and knowledgeable team.
Mrs Lisa is awesome. She is so friendly knowledgeable and helpful. She actually met me at the door when I walked in the store. I didn’t have to wait at all. I highly recommend seeing Mrs Lisa at the store by pecanland mall.
December 2025
Tim was amazing. Went above and beyond to help and answer all questions
November 2025
Lisa and Aezia were absolutely amazing, so friendly and helpful. I left with no questions unanswered. I wouldn’t go anywhere else for phone service!
