The AT&T Store at Pecanland Mall in Monroe, Louisiana, is noted for excellent customer service. Employees are described as professional, going out of their way to resolve issues and find answers for customers. Reviews highlight top-tier tech help and bill assistance, with staff taking time to explain processes thoroughly. Customers report high loyalty, with some traveling specifically to this location. The manager is noted as accommodating and helpful in deciding the best options. Overall, the store receives strong praise for its dedicated and knowledgeable team.
The absolute best att store in monroe. I live across the street from a store off sterlington rd and will drive here for anything. Top tier tech help and bill help.
If they don't know the answer just wait and they will find the answer. We even had to use a YouTube video that almost kept me from buying a phone.
August 2023
Very friendly and knowledgeable they deserve a raise in pay.
November 2022
I am so thankful for the excellent customer service that was provided to my mom and myself today. Chancely and Johnny greeted us at the door and took their time to explain the process to us thoroughly. If I could give them a 10 I would.
