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February 2024 by Leann Thiels
Each time we go in the heavy set older guy refuses to keep the warranty and makes excuses. He tries to make you feel like you don’t understand how a battery works. My husband who is a mechanic over 20 years understands and was told he was wrong about how a charge concerning batteries works.
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January 2024 by Lania
Battery: I wish I had reviewed this company prior to purchasing a battery from here a little over a year. I have returned to this place 5x since purchasing. At least 5 months after installment my battery goes dead every month. Im literary charging my battery in an 2019 altima weekly. Why? There is nothing wrong with alternator per dealship and battery plus. Every time i go the manger states he wont be able to be reimbursed for the battery eventhough there is a 3 yr.warranty. Its not the customers fault.
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December 2023 by Maggie Sappington
Great customer service and our phone screen was repaired within an hour!
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December 2023 by Carm Spillers
Buyer beware!!The owner is extremely rude and aggressive. Honoring battery warranties is frowned upon at this location. You will be ridiculed for exchanging a dead cell battery under warranty. The owner does not value his loyal customers and has lost this customer's business.
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December 2023 by Spillers Properties
The owner is rude, and aggressive. He does not value a loyal customer's business. This location has lost this customer's business for good.
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November 2023 by MrOtaku
The owner is extremely rude and does not care for customers. He literally yelled at one girl and made her cry.
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October 2023 by Carol Warren
Thanks for being there when I needed you! You replaced our battery and cleaned the connectors, which were rusted. Thank you, again!
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October 2023 by Thomas Alayan
Store manager Josh did an awesome job! Called me back when he said he would, impressed already! The gentleman who installed my battery was thorough and did it right! After going into O'Reilly auto next door, and returning to batteries plus, I truly saw the difference great customer service makes. Will return and will recommend, thanks!
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May 2023 by cracker9302000
Emailed the store on Friday night and have yet to receive a response on Sunday night. That email is a huge thing in your store income. I'll never stop here due to your incompetence. Forwarded it all to corporate.As a previous employee of a Batteries Plus franchise, not this one, it was understood we logged into the email and checked it upon opening every single day. That is obviously not important to you. You lost my business, and I will not use you, but, I will use any of your competitors around the area when im in that area just because of this. It's pathetic and seriously unprofessional. You should be ashamed of yourselves. If I could put zero stars, I would. Thank you for leaving me out to dry in a point in time I needed help.
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March 2023 by Dr. Kathy Johnson- Lenard
Needed a battery. They delivered and was courteous and helpful. I visit there for watch batteries and hard to find batteries. Great visit!????
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February 2023 by Latrell Wilson
Staff was very knowledgeable he knew what he was talking about we'll see how it changes if I continue to do business with them it's all good until they hear about me
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January 2023 by Mark Ray
it was a nice store good service didn't have to wait in line but it was just a little bit expensive
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December 2022 by Kimberly Hummel
Great for batteries and bulbs but would not recommend them installing your car battery because they left my positive cable loose and caused some issues until it was discovered weeks later . The guy was rushing to get back in store to take care of other customers.
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October 2022 by Gene McAllister
Salesman helped me fund what I needed. Very knowledgeable.
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October 2022 by Dewey Street
Conveniently open on Sunday as I found out...had to have a bulb for my boat running lights in order to fish legally at night. Couldn't find it at two different auto parts supply stores...went to Batteries Plus and was able to have the sales tech to hunt the right one down..great service, comfortable atmosphere, but a bit cramped, clean and, of course, well lit!
