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July 2023 by Google user
Wonderful people, unlike any other dealership I’ve ever been to.\\nThey actually care about the customer and find outside the box solutions.\\nNo wait today and one very happy customer!\\nFair pricing also.
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July 2023 by Maciej Gustab
Wonderful people, unlike any other dealership I’ve ever been to.They actually care about the customer and find outside the box solutions.No wait today and one very happy customer!Fair pricing also.
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June 2023 by Jana Transportation Inc
Great/ respectable dealer. Changed my injectors quickly. took about 2 days. Will come again!
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November 2022 by Dennis Johnson
We had the steer box start leaking oil. They took the truck right in and confirmed what we needed to replace the part. Parts were on back order. They found an after market. The supplier dropped the ball. So we called our mechanic and he found one. We had it shipped to Volvo in Monroe. It arrived the next morning. They made the repair, starting just before lunch and we’re finished in good time that afternoon. These folks bent over backwards to get us back on the road.If your near Monroe Louisiana and need a service or a repair please stop and see these very fine folks. The service department is outstanding.Shop is small at this time but they are building a new shop out along I20.The shop and floors are super clean!Shop Forman is a super nice knowledgeable gentleman.
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May 2022 by Barry Weems
I have been dealing with shop for many years and the service manager Mitch is truly very knowledgeable. The mechanics he has working for him are also very knowledgeable guys and have always fixed any problems that I have had. This shop has also gotten me in and out when they told me they would . I have nothing but good things to say about them and if it’s at all possible I try too get all my work done at this shop.
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May 2022 by Marc Hawk
I have nothing but good things to say about Bruckner's and would like to publicly thank Mr. Adams and his team for always being able to support my maintenance needs on both our trucks and trailers. These guys go out of their way to make sure that you are taken care of timely and effectively. If you are in the Monroe, LA area and need help, these are the guys!
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May 2022 by Dwayne Johnson
Very fast and professional. They fixed my Volvo issue super fast
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April 2022 by John Sheriff
Nice place, great staff. They were very helpful and knowledgeable about the trucks they work on. But trying to get a 53foot trailer in there is a test of all your abilities. And if you are into crappie fishing it's the place to be for all the tips and guides.
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February 2022 by Debra Gray
Is there a place to drop an mt trailer at for repair. Parts have to be ordered.
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January 2022 by JayJay Farris
Best place to buy a Volvo. Great customer service
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December 2021 by JusBurninItDown Smothers
I do not recommend doing business with this shop! The staff is Friendly but the work I received was less than satisfactory! I went in to have an A/C compressor replaced the mechanic said I also needed to replace the air dryer which I was fine with. I asked of we needed to replace the expansion valve as well and he said he didn't think we needed too. I said just please make sure it's working properly when it's done here said no problem.I got the truck back a few hours later and all seemed fine bill was $905. I got up the next morning and the A/C was blowing warm air. I called them and explained they said to bring it back. I brought the truck in they pulled it in and the new mechanic informed me the Schrader valve was leaking on the high side they replaced both Schrader valves and the cabin air filter charged almost $300 and I was off again!At 8 p.m. this same night the A/C quit again. I missed a $6100 load to California that I had to cancel and a little over $1200 later my A/C still doesn't work.I spoke to the service manager the next day who proceeded to make useless excuses so no I do not recommend this particular shop!
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November 2021 by Jonathan Sewah
This is hands down the best Volvo Semi Truck Dealer you can ask for! Clint the service manager was extremely helpful. He did not rest until he know exactly what had to be done on the truck. This dealer is very honest they did not guess what the problems were but actually made sure they knew what they were fixing & did you t correctly. Although I spend quite a bit of money with this dealer it was worth every penny. You don’t find dealers like this. My company is based in PA but if anything in the future needs dealer attention I will surely be sending it down to Bruckners In Monroe LA. Be sure to stop in and ask for Clint with any service questions or questions issues. He will make sure your back on the road quickly. Thank you bruckners Volvo & Mack for your excellent service & staff.
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November 2021 by Sylvester James
Wonderful people and employees and Managers. Great team work there. Went in to have my Fairing replaced within 1 hr job was done. ???
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October 2021 by Kelly Shanas
Clint and his staff in Monroe are amazing! They are always efficient in diagnosing our trucks problems and getting them back on the road quickly! Couldn't ask for better service!They have Gorilla Tactics' business for life!Jason & Kelly Shanas
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August 2021 by Jorge Hernandez
Really nice staff! Great mechanics. Michael worked on my truck, god bless that man. I really recommend these guys for any repairs and parts.
