-
October 2023 by chris welch
BEWARE!!!!! I had a back brake job done here. Not even a month later my brake pads began to scrub metal to the metal rotor, causing damage to my rotors and calipers. I don’t live in that area, and was only there because I had down time in that area so I figured I’d do preventative maintenance on my Dodge Ram 3500. Well that became a nightmare because do to the lack of honesty. There is no way brake pads would wear down in a 3 week period. I don’t care what’s going on with the unit. Nevertheless I ended up taking my truck to a reputable auto mechanic in the atlanta area and was told the brake shoes they put on if they even changed them looked old. When I reached out to Ink they wanted me to bring in all the parts that was replaced and when I finally did that they came up with all kinds of excuses to not even give me half to the 2.300.00 I spent on there mess up. It’s a sad day when the customer can’t earn an honest living without someone ripping them off. BEWARE!!!!
-
October 2023 by Essie Johnson
DO NOT TAKE YOUR CAR HERE!!! They will charge overpriced charges and not even fix the car ! They will rig the car up enough just to drive away from their establishment and will do extra work not asked for ! They also took my car out gear so it was showing basically that my car had No transmission! I will never recommend this place to anyone! They know they not doing the work they just taking the money !!! Take pictures of before and after of taking your car to this place in case in you need to sue !!!
-
October 2023 by Sara Eyanson
Good service. Reasonable prices.
-
August 2023 by Cory Bech
I had them replace tires and do the brakes on my daughter's car and they took care of it. I live in Baton Rouge so I talked on the phone with Don and he was knowledgeable and friendly. I told my daughter to bring it back every 5 K for oil change and tire rotation. I was very pleased with the service
-
May 2023 by Michael Robinson
I would recommend this place to everyone, great service!! Thank you!! Mic'2023
-
April 2023 by Maverick Grubbs
Overall pretty expensive. But they have no accountability for misinformation or mistakes made on their behalf. Cost me double since I had to have it fixed by a third party.
-
April 2023 by Latisha Campbell
David was racist and rude there. Do no go to Fire stone. They won't treat you equally respectful
-
February 2023 by Brooke Gaspard Mize
I wouldn’t even give it 1 star after the treatment my friend and I received here. We were told that we were going to receive a phone call when my friends car was ready. 4:30 comes and we call and the older woman working was INSANELY rude and hung up on my friend. Once I called, she had a MAJOR attitude. Once confronted, she denied that she hung up on my friend (which we have 3 witnesses to back us up). I told her that we were supposed to receive a call, and asked her when the vehicle was done and she said “oh I don’t know”. THERE IS A REASON YALL HAVE PAPERS!Absolutely ridiculous. Don’t waste your time nor the money because I promise you, you can get better treatment ANYWHERE else.
-
February 2023 by Larry Mize
Very poor communication and rude staff at a steep price for the job. I would recommend Campus Automotive for a reputable mechanic, or really anybody else that is open.
-
February 2023 by Guadalupe Picón
Very disappointed on how me and my family were treated. Their communication and services are definitely not worth the price we paid.
-
February 2023 by Christy Willis
I’m a salesman at Car Town and I’ve used Ink’s Firestone on many occasions for my customers mechanical issues. Ink’s has always done a great job for me and for my customers. I definitely recommend them!
-
February 2023 by John Cornett
Not bad, needed two rear tires, priced a lil high but overall not bad. Left grease on stearing wheel. My cars a mess anyways from work and always on the go so i had a rag and some hand sanitizer cleaned it up and on my way.
-
October 2022 by Christopher Blair
Arrived at 7:15 am for an oil change and to check a coolant leak, took them two hours just to do the oil change, and never checked the coolant leak. Definitely going other places from now on.Update, took five hours to get a hose replaced, take it home and next day it overheats and pops a check engine light, take it back and they tell me they never let the coolant system get up to temp so it didn't get filled properly and that when they were working on it they never put an evap line back on. They fixed it free of charge but still not happy.
-
July 2022 by Karen Trejo
Horrible, don’t bring vehicle here. I took it twice for the same problem and my vehicle is still having the same issue. I feel like they ripped me off. Lots of money spent and my vehicle is still not fixed. Should not have the same problem after taking it not once but Twice and they weren’t nice enough to give some type of discount for still having to take it back a second time. Don’t waist time or money here. Absolutely so sad. Now they want me to take it back a 3rd time and there is no way I am trusting them a third time with my vehicle. It’s sad in these times when everything has gone up and I’m a single mother depending on this vehicle to get to work and provide for my son and to take him to school and day care. My vehicle is a 2014 Honda CR-V.
-
July 2022 by Dallas Orona
My wife took her Dodge Durango here almost two months ago for an oil change. The service was not good. She had just cleaned her car and had it nicely detailed inside. The employees left shoe prints all over the inside of her driver seat floorboard( no courtesy mats). They also did not reset her oil light. They also used an impact on the oil pan plug and now it will not come out and is stripped. DO NOT RECOMMEND!!!!at least they changed the oil…. So they said…