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January 2024 by turtles mcturtleson
Workers are hella rude in person and via the phone. They have the best bum bumz selection around which is the ONLY reason I will be returning and the only reason I'm giving two stars instead of one. I do not recommend calling them for any reason, talking to the employees, or trying to pickup in store because the employees are so rude. If some other store started selling the stuffies I'd never go again. And like another review said, it's literally become emo Claire's. So if your going for the goth fashion, they definitely have options, but Spencer's may be a better store.
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September 2023 by JK2516
They have cute stuff although it’s expensive. The girl was nice enough until it came time to ask for my number at check out and I didn’t want to give it. All of a sudden she had a huge attitude and was rude since I didn’t want to give my number. When I tried to explain why she just cut me off. Management must be pushing employees for phone numbers but they shouldn’t bc they obviously can’t handle it when they’re told no.
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August 2023 by Michael Brantley
Idk any of the employees names there, but every time I go inside they're so helpful. Always going above and beyond.
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April 2023 by Brittany Kenly
Me and my girls love going here every time we go to the mall.
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March 2023 by Kassidy Ehrman
I had to exchange some clothes and was lucky enough to find some cute skirts that were super cheap on sale. There's so many cool things to be found at hot topic. I only removed a star because one of the managers wasn't very nice. He didn't seem happy to be there or happy to assist me. Thankfully, despite his lack of happiness, everything was handled correctly and I was out the store with my new clothes quickly! Can't complain too much.
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March 2023 by Remy Dawn
My girls found many things they were looking for.
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January 2023 by Red Phoenix
they have the old gates, 5 stars
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January 2023 by Courtney S
Love as always just sucks everything is so high
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October 2022 by Jonathan Palacios
Finally lifted the amount of people allowed in the store. It's where I buy all my Funko pops and goth acco
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October 2022 by Amber Mcpherson
Great customer service!
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September 2022 by GG- Ramirez
Amazing place to visit and purchase from. I enjoy passing by and checking out the store and the staff are very friendly and are ready to help out the moment you come in. My favorite part about this place is the jewelry and clothing. Just Amazing ?
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August 2022 by Joy Mayhugh
Great experience. Had to return some items and had no problem at all.
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July 2022 by XxWinter_ CloudxX
Amazing place to visit and purchase from. I enjoy passing by and checking out the store and the staff are very friendly and are ready to help out the moment you come in. My favorite part about this place is the jewelry and clothing. Just Amazing ?
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March 2022 by Robert Hill
My teenage daughter loves this place. Great prices on a lot of old and vintage rock band t-shirts. Lots of cool stuff in there.
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January 2022 by Kay R.
The dude there rocks socks. I have always wanted to ask him how he felt knowing he probably spent more time doing his makeup each day than I ever have collectively in my lifetime. I think he'd be amused by it, but ya never know. The store inventory has really decreased from what it used to be, but I think that is most brick and mortar stores these days. I always love going in there with my teenage daughter, so nostalgic. And the music is usually spot on, too.
