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“I want to thank Djanai for the excellent service. They were very friendly, knowledgeable, and patient. They took the time to answer all my questions and made sure everything was set up correctly. This was one of the best customer service experiences I’ve had at T-Mobile.”
“I absolutely love the people at this store. Shout out to Cherita for going above and beyond to getting my husband and I set up with new phones. All employees were super nice and greeted everyone quickly and friendly. I was in customer service for over 35 years and they all exemplify true quality.”
“I have been with CenturyLink for 9 years with virtual no issues with either my land line phone or DSL internet services. Yes, I still have a land line because it it the most reliable. I do wish they had faster internet speed but I understand the practical and physical limitations of DSL and I would take reliability over speed any day.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“My experience with the sales rep at the Louisville Ave store in Monroe, La. was wonderful! He was very helpful, explained the new features on my phone & answered all of my questions.
I’m giving this experience four stars due to issues with the District manager. I had an offer from my Verizon on my account. The rep stated that he needed to call his DM to have it approved. When he came back from speaking with her, he told me that she was not going to honor my offer. He then asked to take a picture of the offer on my phone, sent the picture to her and she reluctantly allowed him to honor My Verizon offer. This DM needs to be coached on allowing staff to honor offers that customers have clearly have received without having to go through all of that.”