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“I want to thank Djanai for the excellent service. They were very friendly, knowledgeable, and patient. They took the time to answer all my questions and made sure everything was set up correctly. This was one of the best customer service experiences I’ve had at T-Mobile.”
“Dell was extremely nice,the hook up process took no time,and he took time to explain to me about the email I will be receiving. He works with a smile on his face. I normally have a feeling of discomfort around new people but I had no issues with him ... Thanks Dellwood the Good Guy!!?”
“I went to the store this morning got waited on as soon as I entered the store she was very friendly and helpful I was in and out in just a few minutes thanks”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“My experience with the sales rep at the Louisville Ave store in Monroe, La. was wonderful! He was very helpful, explained the new features on my phone & answered all of my questions.
I’m giving this experience four stars due to issues with the District manager. I had an offer from my Verizon on my account. The rep stated that he needed to call his DM to have it approved. When he came back from speaking with her, he told me that she was not going to honor my offer. He then asked to take a picture of the offer on my phone, sent the picture to her and she reluctantly allowed him to honor My Verizon offer. This DM needs to be coached on allowing staff to honor offers that customers have clearly have received without having to go through all of that.”