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December 2023 by Denise Lawson
I went to JC Penny's in Pecanland Mall- Monroe after the Black Friday sale, the store was very neat and well-stocked. The sales associates were extremely helpful.
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November 2023 by IreneC
My mother and I went shopping at JC Penny's in Monroe last week. The store was clean, neat and well-stocked. Everyone there was so helpful as we shopped and made our purchases. They went out of their way to accommodate my mother, who was in a wheelchair. We will be back!
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November 2023 by Mike Corley
Returned an item I ordered online. The clerk was kind and efficient and I was out of there in just a few minutes.
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November 2023 by Shelton Matthews
Understaffed store needed more cashiers. Line too long left without a purchase.
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October 2023 by Pat Smith
My godson got clothing at a good price! Excellent customer service!
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September 2023 by Victoria Landers
We mainly visited the fragrance area. I picked out a new perfume. The girl working was very nice and helpful
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July 2023 by LeDaedria Turner
The store boasted a friendly atmosphere, sale persons were helpful and courteous. Just what I would expect from a store from Louisiana, southern hospitality!!!♥️
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April 2023 by deb padilla
It was very bare almost like the new season stock needed to be put out. There was a few racks on the floor, so the women's & home area was probably going to get restocked. It was quiet.
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April 2023 by Bucket List
I used to shop here regularly, but since the pandemic the service has gone down, but the price on clothing has gone way up. They hardly have any employees and you have to search for a place to check out. Just not the same. And the store is so unorganized.
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March 2023 by Nancy Shirley
Penneys used to be my favorite store. It's not clean, the employees dont apologize for the wait time. The prices are much more expensive than they used to be.
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February 2023 by Walter Allbritton
I used to buy nearly all my clothing and my husband's at JC Penny, but since the pandemic, nothing is the same. There are fewer people working in the store, so merchandise is not as plentiful and things just look unkempt. I hate that things have gotten this way for other stores as well, but shopping in person just isn't the same and may never be again.
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February 2023 by Charlotte Laws
Store just a shadow of itself before Covid,Employees were extremely helpful and friendly
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February 2023 by Boomshine94
Quality just isn't what it used to be. Prices are higher than the value imo does have wide selection and there are good deals in the sales.
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January 2023 by April Burns-Welch
Found some great deals and using my coupons made the items cheaper. Who doesn't love a good deal?
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December 2022 by Jacqueline Bandy
JASMINE IN THE BEAUTY DEPARTMENT!! I went in Saturday and the young lady jasmine who was working the new beauty department was INCREDIBLE!!!! She was soooo incredibly passionate and knowledgeable!! Hands down one of the best employees in this entire city!! She is 100% management material!!!! I work with a lot of employees and have for years and I’m here to tell you- YOU HAVE FOUND AN INCREDIBLE PERSON!! Don’t loose her!!! PROMOTE HER!!! We need more Jasmines!! And yes this is a real review! Find me on FB and message me and I’ll send you my number so o can tell you over the phone!!!