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“The process of transferring my mobile service from Xfinity Mobile to AT&T Mobility turned out to be a very frustrating and time-consuming experience. I dedicated numerous hours attempting to resolve the issues online, interacting with various chatbots and phone agents, only to find myself repeatedly explaining the same problems over and over again.
Fortunately, my situation drastically improved when I visited the local AT&T retail store. I want to specifically give a shoutout to Thor, who was an absolute lifesaver! He demonstrated exceptional expertise in resolving all the problems I encountered, and he even went the extra mile by suggesting that I visit a physical store for any future assistance, as he noted that the online tools and support channels were simply not reliable.
Beyond Thor's outstanding help, the store itself was incredibly convenient, boasting an easy-to-access location with plenty of available parking. Furthermore, the staff members were not only knowledgeable but also incredibly helpful, offering a comprehensive range of phone options without applying any sales pressure, which I greatly appreciated.
On a side note I am LOVING AT&T's Fiber Optic / U-Verse Internet!”
“He got my boyfriends phone fixed with in 30 minutes. The phone looks brad new and nothing the price was very reasonable compared to other places we went beforehand!”
“Mrs Lisa is awesome. She is so friendly knowledgeable and helpful. She actually met me at the door when I walked in the store. I didn’t have to wait at all. I highly recommend seeing Mrs Lisa at the store by pecanland mall.”
“Great experience Lawrence went above and beyond to make sure I was taken care of and that I was completely satisfied with my purchase I have been with cricket for years and Mr Lawrence was by far the best help I've ever had with them I recommend 10/10”
“I would give 10 stars to this location if Google allowed me. I cannot believe how good, friendly, and willing to go the extra mile the two staff members on the late afternoon of 30 August '25. My wife and I came in so she could get the port-in deal for the iphone 16e. From the moment we walked in the door, they both answered all our questions about the Cricket service and went above and beyond during the process of activating and transfer to the new phone.
It wasn't just us, either. A few others came in the store as we were there and they too received great service.
These are good people, y'all. Give them and chance. I hope you come away as impressed as we were.”
Mobile Phone Accessories
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“I received lots of help today from Taylor and Charrise. They were professional, friendly and very knowledgeable about AT&T services and options. They were also very patient and went above and beyond to help me become an AT&T customer. I was very impressed and pleased with the great service!!”