Cell Phone Stores in Monroe, LA

“Got my Samsung galaxy A51 working again I highly recommend this place and there cheap

Fixed the charging port and Fixed within a day fast and quick thank you so much for fixing my phone I would come back if I have any issues and I would recommend your store to my friends and family

Thank you for fixing it”

“I recently purchased an iPhone 14 from this company, and I must say, their customer service exceeded my expectations. From the moment I stepped into their store, I was greeted warmly by knowledgeable staff who guided me through the selection process with patience and expertise. They took the time to understand my needs and recommended the perfect products for me.Not only did they ensure I got the best devices for my requirements, but they also provided comprehensive assistance with setting up and syncing my devices, ensuring a seamless experience from start to finish. What truly sets this company apart is their dedication to customer satisfaction. They went above and beyond to address any questions or concerns I had, making me feel valued and appreciated as a customer.Their after-sales service is equally impressive. I received prompt responses to any inquiries I had post-purchase, demonstrating their commitment to ongoing support. Overall, my experience with this company was nothing short of exceptional, and I wouldn't hesitate to recommend them to anyone in need of quality Apple products and outstanding customer service. Five stars all the way!”

“I received lots of help today from Taylor and Charrise. They were professional, friendly and very knowledgeable about AT&T services and options. They were also very patient and went above and beyond to help me become an AT&T customer. I was very impressed and pleased with the great service!!”

“The process of transferring my mobile service from Xfinity Mobile to AT&T Mobility turned out to be a very frustrating and time-consuming experience. I dedicated numerous hours attempting to resolve the issues online, interacting with various chatbots and phone agents, only to find myself repeatedly explaining the same problems over and over again.

Fortunately, my situation drastically improved when I visited the local AT&T retail store. I want to specifically give a shoutout to Thor, who was an absolute lifesaver! He demonstrated exceptional expertise in resolving all the problems I encountered, and he even went the extra mile by suggesting that I visit a physical store for any future assistance, as he noted that the online tools and support channels were simply not reliable.

Beyond Thor's outstanding help, the store itself was incredibly convenient, boasting an easy-to-access location with plenty of available parking. Furthermore, the staff members were not only knowledgeable but also incredibly helpful, offering a comprehensive range of phone options without applying any sales pressure, which I greatly appreciated.

On a side note I am LOVING AT&T's Fiber Optic / U-Verse Internet!”

“My experience with the sales rep at the Louisville Ave store in Monroe, La. was wonderful! He was very helpful, explained the new features on my phone & answered all of my questions.

I’m giving this experience four stars due to issues with the District manager. I had an offer from my Verizon on my account. The rep stated that he needed to call his DM to have it approved. When he came back from speaking with her, he told me that she was not going to honor my offer. He then asked to take a picture of the offer on my phone, sent the picture to her and she reluctantly allowed him to honor My Verizon offer. This DM needs to be coached on allowing staff to honor offers that customers have clearly have received without having to go through all of that.”

“You need to hire more people at your Forsythe office. Only one employee is there now. She can’t handle all the Forsythe customers!! Send someone over from Louisville!!”

“Mrs Lisa is awesome. She is so friendly knowledgeable and helpful. She actually met me at the door when I walked in the store. I didn’t have to wait at all. I highly recommend seeing Mrs Lisa at the store by pecanland mall.”

“I Went to store to get info about upgrading a friends phone (1995 model) and Sierra help me and she was so patient and understanding and truly helpful. That Lady deserves several brownie points, I think Verizon is lucky to have her. (My 2 cents)”

“I want to thank Djanai for the excellent service. They were very friendly, knowledgeable, and patient. They took the time to answer all my questions and made sure everything was set up correctly. This was one of the best customer service experiences I’ve had at T-Mobile.”

“Great experience Lawrence went above and beyond to make sure I was taken care of and that I was completely satisfied with my purchase I have been with cricket for years and Mr Lawrence was by far the best help I've ever had with them I recommend 10/10”

“I would give 10 stars to this location if Google allowed me. I cannot believe how good, friendly, and willing to go the extra mile the two staff members on the late afternoon of 30 August '25. My wife and I came in so she could get the port-in deal for the iphone 16e. From the moment we walked in the door, they both answered all our questions about the Cricket service and went above and beyond during the process of activating and transfer to the new phone.
It wasn't just us, either. A few others came in the store as we were there and they too received great service.
These are good people, y'all. Give them and chance. I hope you come away as impressed as we were.”

“Anton Cellular is the Real Deal for the City. My daughter phone needed fixing today 8/26, he took care of issue at hand as well as took care issue that he seen that needed attention as well. For that to me and my daughter is World Class Customer Service. I would recommend Anton Cellular to anyone who wants great service for a even great price.”