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May 2025 by Susan Weaver
The service I received from my local Origin branch was outstanding. Carly Turner (maiden name) and Taylor Cagle were exceptional!!! I can’t say the same for the person who called me from Dallas to notify me of a hacking attempt on my account. Most unprofessional. I thought it was a scam and hung up. Only when Carly contacted me was I comfortable in speaking with Origin.
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May 2025 by Frank McCormick
Molly helped me through a very stressful experience. Entirely professional and nice to work with.
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I been with this bank for at least over five years and never had any problems they are so nice and kind to there customers I would recommend Origin Bank
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March 2025 by Ann Wadley
Origin bank has such a friendly atmosphere. When I enter the bank I got smiles from all the personnel. The representative was so polite and concerned about my needs. She knew her job. This why I would highly recommend Origin bank
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January 2025 by Lauren Wilhite
Have had a wonderful experience so far!!
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November 2024 by Jagdish Kumar
Thank you so much for you good service and origin bank customer dealing is very nice. Staff is very cooperative.
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May 2024 by Stephanie Lipscomb
Everyone was so nice. V’erica was very nice and got my 4 accounts open quickly
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July 2023 by Gwen Sammons
I don't personally use origin but the company I work for does and I do the majority of transactions for my store. I love this location and especially Miss Sam and Miss Brittany, they always take care of me and they are just so sweet and kind. Coming through the commercial lane and seeing them is a highlight of my day every day.
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March 2023 by Janelle Cooper
I had a great experience no problem staff was very nice and helpful
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November 2022 by Frankie Thomas
This is the worst !!! I will be leaving them come Monday !!5 weeks ago I deposit my check. They then gave me a receipt that said I have $1.8 million in my account. Which only had like 1000. So they end up putting money in the wrong account. Took them a week to get me my money. Then two weeks Saturday at deposit my check and they lost my check it took me another day to get my money. Following week I deposit my check and they put my check in they do not deposit stack which gets sent to the office which took me longer to get my check. Last night I’ll put my money in my account, cash money before 5 o’clock, and I leave for Dallas today to go to Six Flags with my family I get there and have no money. No money for parking, no money to eat off, no money to pay for the hotel deposit. We turned around and came back because this is the only bank in this town that’s not open till 12 o’clock on Saturdays. I called the one 800 number and they told me that they can I have a find my money to save my receipt till Monday. This bank has lost my money four times and lews than six weeks. I recommend staying away from them
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February 2022 by Peggy Bartlett
I have had $950 fraudulent taken from my account. I am on a social security income and need thus money back. I have called several times and someone was to call. No call. No idea what is going on. Debit card canceled and I get a letter today stating I would get debit card Or a HSA card, I wsant a debit card. So frustrated with no help or service. At my wots end.I need someone to help me.
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August 2021 by Alicia McMilleon
If you're buying a home the mortgage team here is simply amazing. Mr. Underwood made the process easy and answered all of my "first time home buyer" questions without complaining. I would highly recommend these guys.
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February 2020 by Catherine F.
Terrible customer service. They are seemingly incapable of changing my account information, no matter how many times I contact them, and keep shipping my mail to my old addresses. They shut my card off without informing me (technically they mailed a letter, but it went to the wrong address, shocker) and they have been completely inconsiderate to me and my time in helping correct THEIR mess up. They also keep shutting down my savings accounts telling me its because I didn't sign some paperwork, but I've called multiple times asking for the paperwork to be emailed to me, everyone I speak with on the phone is kind and seems helpful.. but apparently nothing ever gets done... and then the close my savings account once again. I'm extremely disappointed in this bank, as I am from north Louisiana and wanted to see this local bank do well. I do not recommend to anyone unless some serious changes are made.
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November 2019 by Candie Woodson
If they hold a check for you and tell you it is for 7 days, they can’t count days because it has now been 10 days and I’m told it will not be released for two more days...makes NO sense.
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September 2019 by Francis Yarborough
Great service