-
December 2023 by T. White
I would like to thank Paulen and her staff for their service. Everyone is so kind and very helpful. Amber Barnes is amazing, she’s very helpful, her communication is always clear and concise. She goes above and beyond for me and my family. I greatly appreciate her for putting up with me and taking my calls when needed. I would definitely recommend this agency/ team to others. I feel like we are all one big family. Thanks again Team for all that you do, your hard work doesn’t go unnoticed. :)
-
December 2023 by Brian Myles
Amber is always extremely helpful and knowledgeable. This office has excellent customer service. Highly recommend this agency.
-
December 2023 by Richard Shell
Awesome customer service. Songia helped me out and has a great attitude!
-
November 2023 by Raj A
Wonderful office to work with for all your insurance needs, I have been dealing with them for years now for my business needs and I never was disappointed nor my needs not met .Miss Songia Rushing is awesome and she goes the extra mile to help her clients.I highly recommend this insurance office and highly satisfied with the team that works here.
-
November 2023 by James Edwards
Friendly, helpful and professional - Songia Rushing. Positive experience.
-
August 2023 by Treze Layssard
Amber did a excellent job helping me out 10/10 recommend
-
April 2023 by Jesse Saul
Chardae did a wonderful job assisting me with all my insurance needs. If there was a question she couldn't answer she had someone who could. And I had alot of questions. We talked about homeowners, auto, and life insurance. I left feeling satisfied with all the information I had received. I'm glad I stopped by the physical office and didn't just call. I been with this branch of State Farm and I appears I will be with them for a very long time
-
April 2023 by Tony Cain
Let them quote my homeowners and auto. Saved me $2400 per year. Whoop! Whoop!
-
March 2023 by Amber Barnes
Best agent around! The staff is so welcoming and caring. They always get things done in a timely manner and always take care of your insurance needs. I love knowing my agent is always a phone call away! 10/10 HIGHLY RECOMMEND!
-
November 2022 by Angelica Vasquez
Paulen and her team are awesome ! They truly care of their customers and can help with your Auto, Home and Business Insurance. They even help with Life Insurance too. Paulen has a beautiful personality and y’all should go get Insurance with her !
-
November 2022 by Eboni Brown
I have been with State Farm by Paulen Luttgeharm for over 15 years. They have provide the best services in Louisiana. I have lived all over Louisiana, but I continue to keep them, because of the knowledge, efficiency, and enthusiasm to resolve and assist you with all your needs.
-
November 2022 by Sheila Weeks
I have had State Farm since the age of 23. I am now 49 years old. State farm is an excellent company, but not all agencies are the same. I switched to Paulen Luttgeharm in Monroe, LA about 10 years ago and WHAT A DIFFERENCE!! Paulen and her team never cease to amaze me. Anytime I have made a claim the first thing they ask is, ‘Are you ok?’ They do the work and fight for you, so you don’t have to worry. Each year they review my homeowner’s policy to make sure I’m fully covered. I recently purchased a new car. I made one call from the dealership and within 5 minutes I was covered and on my way. At the beginning of the pandemic I received a traffic ticket that I forgot to pay. As a result, my car insurance was about to lapse. Not with Paulen Luttgeharm and her team!! Not only did they send me a letter, they called, and left messages. Life is busy, but you don’t have to worry about any insurance needs with them. They will stay on top of things to keep you covered! Give them a call. You won’t be sorry !!
-
November 2022 by Loretta Wink
I would recommend the agency of Pauline Luttgeharm to anyone. I’ve never met nicer or more caring people. They really seem to care about their customers. Always willing to help!
-
November 2022 by Carla Harkins
Thank you LaChandra for your prompt, effective service with my auto policies and home owners. Thanks for finding good prices on the policies too! I appreciate your presistance as well.?
-
November 2022 by Tom Hardee
Was very pleased with Sonia's knowledge, courtesy, and efficient service. She is a credit to her profession.
