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January 2024 by Ashley Beard
My car broke down in Monroe in July 2023 and I had it towed here. I was told my engine was locked & would need another one. The last communication I had from the owner was that he would "try" to find me one. I asked him to let me know something whether he could or couldn't. I live in Texas 3 & 1/2 hrs away from Monroe & this was my only means of transportation. In the defense of the shop, my car did sit there for months because I had no way to get to it or no communication on whether a motor was found. I called the shop the first week in October on a Friday around 1p to ask about my car but they had closed at 12p. I left a message but never got a call back. I called again the last week in November & was told my car had been towed because they needed the room. He claimed he called me 10-15 times & left several messages. A LIE! I have not received a single one. I bet if I got an attorney to sue them and subpoenaed their phone records, there would be 0 calls to me phone from their landline.
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October 2023 by Jay Molai
Got a call from a friend, their mother had a waterpump replaced due to car running hot. Shop misdiagnosed car. They charged to put a waterpump on, and a thermostat GASKET. WHEN YOU REPLACE A WATER PUMP YOU REPLACE THE THERMOSTAT ALSO!!! Any decent mechanic knows that. Now, said friends mother had to call me to do a service call on side the road because thermostat was stuck closed the whole time. Be careful on who you bring your stuff to folks. Some people will tell you anything to take your cash! Especially if you are a woman walking in alone to a shop!!
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June 2023 by amber riddle
Very awesome customer service friendly environment and I'm very glad I went to them
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January 2023 by Fikisha Daniels
I love Tracey and his staff very professional and on point. Definitely recommend these folks.
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January 2023 by Michael Robinson
They had to give me my money back!! Mic'2023
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July 2022 by francisco vargas
Really good and quick services, ask for Debbie she is the best!
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October 2021 by Ms. King
They are niceGreat customer servicePrices are high but all these mechanics are high
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August 2021 by Chelsey Powell
This is the only shop I trust with my car. They know what they’re talking about & their work is great. I never have to wait long for them to have my car fixed & ready to pick up. Love this place
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June 2021 by Danee Duke
They are friendly and will go the extra mile to help there customers
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April 2021 by Donald Jambois
Fair prices and honest people. If my regular mechanic is unavailable I will definitely use them again.
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December 2020 by Michael Anderson
GREAT ?
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September 2020 by Felecia Franks
He's a great guy and does a great job. He came highly recommended
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September 2020 by teresa McNeese
Always great service and really fast.
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August 2020 by Gabriel Filhiol
I recommend this place if you're having car troubles. They get right to the point, and are very knowledgeable. They've helped me out a lot with my cars in the past. Sometimes it takes a day or two for them to identify and fix the problem, but they find it and fix it right
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July 2020 by Jacqui Corbin
Great Customer Service. Very helpful and honest.
