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April 2024 by Breanna Bunney
This was the worst experience I've had at any Whataburger location as far as customer service goes. When we came in to order, we heard chatter and comradery coming from the BOH but we had to wait over 5 minutes to be served. When the manager came out to take our order, he had to stop and deliver a curbside order midway through. The lady actually came inside while we were ordering with a complaint about her meal and wanting the fries to be remade. We ordered creamy pepper sauce and when our meal arrived we did not receive it and my fiance was made fun of when he went up to ask for an item that we were charged for. The tables in the lobby were dirty and there weren't any napkins. When we received our meals, the fries were hot and fresh and our burgers were correct. If you come through Monroe, LA, I would recommend just skipping the inside dining experience and do the drive-thru or just pick a different restaurant.
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April 2024 by Robert Legasse
Exce, qQa a qA.aQA. A s saw a saw e.qA saw. Saw w s. S.a.qa awe nllent food and service
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April 2024 by S
They seemed a bit overwhelmed.
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March 2024 by Dexter Darrington
They have one of the best double burgers in the city, at a good price...
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March 2024 by BRICE BLAKELY
Poor service from 8:to5.stomach is very upset and it’s the only thing I ate yesterday Always a wait can’t talk correctly to customers .waited 25 minutes for a burger and fry ice machine needs cleaning had small specs of something on it .needs a real manger there every day.
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March 2024 by Brenda Smith
Everything is great. Be prepared to wait in line from 30 minutes and beyond. They are ungodly slow!!
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February 2024 by L Cambre
Out of everything. Service was trash.
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February 2024 by Thomas Bush
Food was amazing, drive-thru repeated every thing we said and got the order wrong three times before we got to the window. When we got to the window the order was still wrong and they looked at us like we were crazy.
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February 2024 by Anthony Smoot
Food was great at that time of the morning just had to get a bite to
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February 2024 by JohnJohn Boles
Took me 45 minutes in line with only 3 cars in front of me. Unprofessional and
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February 2024 by Astyn Callender
Waited for an hour and a half.. absolutely ridiculous… then to finally get my order and they decide to give only ONE ketchup for two large meals… super disappointedDon’t go at night you’ll spend a quarter tank of gas in your car and have ultimate depression trying to battle for ketchup with your partner! :(
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February 2024 by Cheryl Miller
Other than the wait time.
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January 2024 by joe walkA
Good food, took awhile to get the order but was still good and staff was polite about it.
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January 2024 by Matt Tyrney
The lady taking my order was awesome. But they were out of napkins, Dr pepper, coke, and small burger patties. I asked for spicy ketchup and nobody ever came back. I had to go up to the register and ask again. Trash on the floor. Bathrooms are locked by a code.Not s great experience.
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January 2024 by Thomas Crotwell
Restaurant is a joke. They need new management. I waited 30 minutes for my food and after waiting that long was told they didn't have fries or onion rings. I will never give them my business again..
