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November 2023 by Westley
Price was outrageous.After I received my phone back, it wasn't even fixed correctly. I brought it back to get fixed again and it still was not fixed correctly.Do yourself a favor and go somewhere else.
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May 2023 by Eight Stillo (8Stillo)
I strongly advise against utilizing this service. My girlfriend and I entrusted her iPhone 14 to this establishment for a simple glass replacement on the screen. Despite it being functional, with only a minor crack, we were charged $249, which we deemed reasonable given the phone's newness. Upon returning to retrieve the phone, however, it was discovered to be in pieces, and the technician stated that they were unable to complete the repair and suggested taking it to another location.The other location estimated that it would take 3-4 days for the necessary parts to arrive. Despite this setback, we were willing to wait for delivery. However, when my girlfriend returned to the store after the estimated time had elapsed, she discovered that the phone was no longer operational. The staff informed her that the phone was now defective and that we would need to take it to Apple for repairs.It should be noted that the phone only had a minor screen crack when we initially brought it to the store, and there was no indication of any other issues. One staff member mentioned that I would receive a partial refund since I had already paid half of the repair fee. However, the owner was later contacted, and he insisted that I pay the full amount, or they would be forced to return the damaged screen, which had been further damaged during removal.In essence, we paid $250 for a botched repair that left the phone inoperable, only to be directed to Apple for assistance. If you value your time and money, I would suggest avoiding this establishment altogether.
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May 2023 by Angel C.
I strongly advise against utilizing this service. My girlfriend and I entrusted her iPhone 14 to this establishment for a simple glass replacement on the screen. Despite it being functional, with only a minor crack, we were charged $249, which we deemed reasonable given the phone's newness. Upon returning to retrieve the phone, however, it was discovered to be in pieces, and the technician stated that they were unable to complete the repair and suggested taking it to another location. The other location estimated that it would take 3-4 days for the necessary parts to arrive. Despite this setback, we were willing to wait for delivery. However, when my girlfriend returned to the store after the estimated time had elapsed, she discovered that the phone was no longer operational. The staff informed her that the phone was now defective and that we would need to take it to Apple for repairs. It should be noted that the phone only had a minor screen crack when we initially brought it to the store, and there was no indication of any other issues. One staff member mentioned that I would receive a partial refund since I had already paid half of the repair fee. However, the owner was later contacted, and he insisted that I pay the full amount, or they would be forced to return the damaged screen, which had been further damaged during removal. In essence, we paid $250 for a botched repair that left the phone inoperable, only to be directed to Apple for assistance. If you value your time and money, I would suggest avoiding this establishment altogether.
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April 2023 by Daniel LeJeune, Jr.
Friendly staff that provided the correct phone case for my son's phone. Part of the case did fall apart after a couple weeks though I'm not sure I can blame this store for that issue. Case still protects the phone so we're good!
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April 2023 by Judy Triche
Great service! I constantly use them and recommend them!
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July 2022 by Mason Luke
It is indeed the best cell phone repair shop in town. My friend & I visited there a few days ago to get our phones fixed. This tech Mecah is highly knowledgeable! He accepted a reasonable price lower than I expected, even though he didn’t have to. Prices are affordable, a warranty, and the service is excellent. If necessary, I will return
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July 2022 by Donna Dawson
It is indeed the best cell phone repair shop in town. My friend & I visited there a few days ago to get our phones fixed. This tech Mecah is highly knowledgeable! He accepted a reasonable price lower than I expected, even though he didn’t have to. Prices are affordable, a warranty, and the service is excellent. If necessary, I will return.
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July 2022 by Drew Ellis
A few days back, I visited this phone repair shop in LA. The tech in here is very knowledgeable! He took a reasonable price lower than I quoted which he didn't have to. Affordable prices, warranty, and quality service. I will be back again if needed!
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July 2022 by Billy Powell
The big deal for me is that the Phone Zone cell phone store offers quite customer-friendly service & well behaved management. Professional in their work as I myself witnessed with my cell phone issue. Always provides services as soon as possible. Even sometimes managing everything in a few hours.
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July 2022 by Crystal Martinez
I cracked my cell phone screen early in 2022. Called around to several places in my location, but no one had the replacement part except Phone Zone cell phone store. They said they would call if the part came back in stock. In the meantime, they ordered the part and held it for the repair & it took a little over an hour and my phone looks good as new. I am so appreciative of their customer service and the quality of the phone repair.
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July 2022 by Nicole Hampton
I visited this famous Phone repair shop in my area in LA. Phone Zone members are indeed very professional with their service. They fixed my damaged Phone perfectly. I'm so happy to see my Phone recovered
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July 2022 by Cameron Roth
The Phone Zone phone repair shop is close to my house. So I visited there to get my phone fixed. The service is unquestionably professional. They did an excellent job of repairing my damaged phone. I’m happy that my Phone is back to me!
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July 2022 by Colin Brock
My phone had a crack, which needed to be repaired. Thankfully, I came to this Phone Zone phone repair shop located in LA to fix my phone. They took a bit to repair my phone, which now works like new. I owe them a debt of gratitude.
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July 2022 by Daniela Schmidt
Phone Zone indeed works professionally as per their publicity. Helped me a lot with my cell phone screen repair. Best cell phone store in LA I must say!
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July 2022 by Emilia Hanson
My phone was cracked, and it required fixing it. Thankfully I came to this phone repair shop here to repair my Phone. They took a little while and repaired my phone as before. I'm so grateful for this service.
