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December 2023 by Brandi Clausen
Shame. You have stolen my Christmas Spirit. Because you have such a Price Gauge Hike up over the Christmas Light Festival in Natchitoches. With a 400% mark up. No reason for such a sin. All people want to do is spend time with their families over the Holidays.
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November 2023 by Shy A
This place was by far the worst motel I ever been in we switched rooms 3 times one room no towels next room door wouldn't lock their room was a combination add dirty restroom and bed I will never do it again front desk agent was mad and frustrated housekeeping non existent this place needs to bed be shut down tore down and re openedRooms: Nasty dirty unvlean and scary
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November 2023 by Robert Konst
Had to visit 3 rooms to find one with no urine on the toilet from previous guests. Finally found a room that had clean toilets, but guess what, trash was left in trash cans in the room from the previous guest! Front desk clerk was very apologetic, but was not his fault. Apparently no management involvement in the property and no Wyndham involvement. How can owners/company not know or care what is going on on the property?
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October 2023 by Jacqueline McManis
They should burn it down and start fresh!! There is no excuse for the room conditions! Just
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October 2023 by Holly Konst
This days inn by Wyndham is a disgrace to the name. First room was disgusting. Urine all over the toilet mascara and splash marks, and God knows what else on the mirror went back to the office and was given a second room, which is just as worse as the first. The third room, both trash cans are full of trash. There’s black hair in the bathroom floor. The mirror once again has splash marks all over it. It appears that these rooms were not cleaned at all. May be a quick vacuum and a change of the bed. Wondering if the sheets are even clean. No The front desk was very apologetic, however it’s a little disheartening to look at three different rooms and none are clean. It appears that they need to find new housekeeping and management need to do some spot checking along the way. These employees are getting paid to do a job. However, it appears they are just getting paid.Rooms: Filthy, disgusting, unsanitary.
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October 2023 by R Sumcizk
On a road trip to New Orleans, we wanted to visit Natchitoches. Great hotel to use as base. 10 minutes form historic district. Friendly, accommodating staff (Devon & Lisa). Clean spacious room. Large, plush bath towels. Good solid breakfast, excellent coffee. Plan to return in December to attend Natchitoches Christmas
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September 2023 by Dhaj Loaf
I had 2 grasshoppers in my room and a roach crawling on the refrigerator. If you want a peaceful nights sleep , i suggest you choose a different hotel. I asked for a new room and the front desk lady said “ baby there’s grasshoppers in ALL the rooms. I booked 2 days and the second day i didn’t even stay there. Ew
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September 2023 by Mary Brady
I Highly recommend this place. The staff is amazing thank you all for a wonderful stay. It is dog and smoke friendly frigerator was nice and clean the rooms were clean water was very hot prices were reasonable appreciate everything this staff did for me to make her comfortable wonderful thank you very
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August 2023 by Linda Sandusky
My husband booked 2 rooms for our return trip home from Orange Beach, Alabama. When we pulled up we realized this motel was not as advertised. We didn't take anything in because it looked extremely sketchy. We ran to get dinner and there was a police raid happening as we walked back. We were scared and the room was So Gross- Rust all over lamp, light fixture in bathroom falling down, bathtub surface all peeling off, dirty rug, no wifi, bottom of door kicked in, etc... The photos online have to be 20+ years old. My husband was exhausted so we decoded to bring nothing in due to our fear of bugs. After sitting on the white comforter for a few minutes, we saw bedbugs crawling all over it. We caught one, took it to the office, showed it to the reception worker, and were promised a refund when we told her we were leaving. My poor husband drove us 6 more hours home because we could not find another hotel. I called the hotel the day after we got home because they charged us $226.00. She assured me it would be refunded. I called several more times when our money was Not Refunded. The manager refused to speak to me. I made a formal complain to The Wyndham hotels. They assured me the manager would do the right thing and refund our money. By the way, we got charged more than they said we would! I also called the Better Business Bureau. I called the motel one last time and got yelled at and was told, "We ain't got no bedbugs, we had Orkin come check". They do have bedbugs and roaches. We never heard back from anyone and they did not refund our money. We were there less than 10 minutes. We just adopted 2 boys and wanted this trip to be special. This Motel experience was a Nightmare. Do Not Stay there!
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August 2023 by Grandma Shootz
The staff is super friendly, the pool looked inviting, our room was clean, the air worked, it's definitely not a luxury hotel, or anything fancy not fancy, the coffee was good, so for the price, I am satisfied. The breakfast was lacking, but IHop and Whataburger is within walking distance. The location was close to the expressway. This was both a business trip and a getaway trip, because my husband was able to take care of his clients and visit with friends.Nearby activities: It was close to the college, to the expressway, and restaurants.
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July 2023 by Eric Waern
The rooms could use a thorough cleaning, but the linens and towels were good. Super hot shower, lots of pressure and the towels were fluffy instead of threadbare. Very well worth the price.
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July 2023 by Phillip Mardis
Terrible. Front desk guy Dennis does a fantastic job considering the team he is delt with. He is very patient with everyone complaints which are coming from the lack of top down management. Our room had a shattered TV(good luck with march madness), no shower curtain, and short towels. This tells me that house keeping is not doing their job. And management must be okay with it considering Dennis is running all over the place dealing with their lack of duty.So be prepared to get just a little less than you payed for(only $100 per night) . But don’t blame the guy at the front desk. It’s not his job.
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July 2023 by Candice Gulley
HORRIBLE !! save you $$ or spend a lil more and go to a better hotel . Birthday weekend and it was terrible had to switch 3x bc the rooms were filthy not even touched by housekeeping , our room key never stayed active, the bed was uncomfortable and dipped . The young lady in registration bless her heart she really was trying and was so kind and apologetic .. it apparently happened to several rooms that day, Manager was suppose to call yet 4 days later not heard a word .
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July 2023 by taylor anne
This place was horrible, we had a booking and the lady at the front desk made us wait for 2 hours bc the “system wasn’t working” and kept telling us that we would have to pay again. Then was extremely rude to us when we asked her any question. Her name was debbie and she could’ve been nicer considering we’re three young women, this was our first experience booking a hotel and did not come off as rude at all to her.
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July 2023 by Michelle Phillips
Nightmare Experience… I am in town for a funeral - arrived at this location for a room as I recently had surgery and didn’t feel well to drive back - In walks the front desk worker for his shift with the ABSOLUTE worse attitude on earth❗️ I mean slinging items to being combative with guests. - His behavior was unprovoked but obviously led to confrontations all due to HIS rudeness. - This review would be a thesis if I detailed it; but I have the meekest, soft spoken cousin who is 74 y/o who had to argue with Worker over the condition of his room - There is no excuse whatsoever for the manner of unprofessional, unpleasant experience ANY of us received.. - And to add insult he intentionally cancelled out my online reservation for a lower when the Housekeeper was showing him how to assign me to a double room they’d let me see (as people were coming in complaining as I was waiting to check in).All I wanted was to come, bury my Aunt, get some rest and then go and fellowship with my family… After that hour and a half Front Desk encounter.. I had chest pains, took meds and didn’t get to spend anymore time with my family.I will definitely be filling a complaint with Corporate and the Louisiana Board of Tourism ✅
