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October 2023 by Jerald Kompelien
Awesome shop and military friendly.
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July 2023 by Colton W.
Great service and better people. We were traveling and needed help fast. They got us back on the road in about 15-20 minutes. Couldn't have asked for a better experience.
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June 2023 by Christopher S.
Young boy up front is very dismissive and disrespectful. Heard that same boy ripping off an elderly man and then the two behind the desk laughed about it. Rude and untrustworthy. Hope that young man checks himself before someone else does!!!
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June 2023 by Tony Brady
My son was fishing a college bass tournament nearby, Despino's was friendly, with great customer service. Highly recommend. A+
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May 2023 by Jessica Bethany
Bought a brand new tire from my local shop in northeast Texas. Down here on a rig working, I noticed my brand new tire going flat. Came here and asked if they could take a look.5 min, and they had me back on the road to the rig. Faulty valve stem. Very knowledgeable and friendly service.
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May 2023 by Marcus Hicks
Super fast and super friendly service. They really turned my day around and helped me out. I %100 recommend this fine establishment!
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April 2023 by Kat Hill
Got a flat tire today on the highway. Came in to the shop and was out quick with a patch job. Thanks!! Great service and good prices
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April 2023 by Jake Benoit
I caught a blowout on my boat trailer heading north to Oklahoma. I called Despino’s to see if they could help. They had the tire size I needed and and got me back on the road very quickly; both tires in less than 40 minutes. One of the guys at the front desk was a little grumpy but they did a great job and the price was very reasonable. Highly recommended.
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April 2023 by James Alderman
Kale made an excellent sale. Got me everything I wanted and more below the expected price. Technicians gouged and scratched my aluminum rims. DID NOT TIGHTEN VALVE CORES. Thank god I wasn't pulling anything that day or several people could of been injured. Edit: Kale made sure the issues were resolved free of extra charge. Adjusted rating to reflect his good actions.
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January 2023 by Terry G
Great Service! I was just passing through and they quickly diagnosed and replace a tire pressure sensor.
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November 2022 by Sonda Dyer
Was on my way to Shreveport from Alexandria for a Dr. appointment for my daughter and had a belt on my tire break about 5 miles outside of Natchitoches. I googled "tire shops in Natchitoches" and recognized Despino's because we have one in Alexandria. I called and explained my situation and they said they could take care of me quickly so we wouldn't be late for our appointment. They delivered on their promise and we got a good quality tire at a very decent price.
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September 2022 by Janice Ashford
I gave the shop a 2. The technician that came to assist us gets a 4. When you have a tire issue you should be informed before the work is done. Whomever "waited" on us was apparently not having a good day. He was somewhat rude and was VERY short with the technician who came to our assistance!
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July 2022 by Squashfan95
We ran over a nail driving cross-country and needed a quick fix. Very accommodating because we had our two dogs with us, not only did they let our dogs stay in the waiting room but also provided a water bowl for them. Tire was fixed fast and everyone was very nice. Can’t recommend this place enough.
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July 2022 by Sherry Rials
Very Nice, Personable staff. Helped me with what I needed. In and out extremely quick and I did not have an appointment. Very Thankful and I feel safe driving on my new tire!! Thank You Despino's!!
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July 2022 by James R.
The only good thing I can say about this place is that they get the job done, but that shouldn't be too much to ask when you're being overcharged for a tire.I go in to order a tire to replace one I blew out, and got an estimate that included discounts for being EMS and the tire being covered under their Road Hazard program. I go in the next day to have it replaced and at the end of my visit am charged $50 more because the discounts weren't on the invoice and the manager seemed like he wasn't in a mood to put them back on. I paid an absurd amount of money and left, called them back, and they realized their mistake and called me back in, only to issue a full refund through my debit card and run it again, zapping all the funds that I have left in my checking account for 3-5 days instead of doing simple math and issuing a partial refund based on their mistake. I've never worked a point-of-sale system in my life but I can probably figure out in 5 minutes how to issue a partial refund. Say I'm a "Karen" or a "Kevin" all you want to but my financial situation isn't your business. "Should've had emergency funds" when I'm paying off two loans is impossible for me.God forbid you're in Natchitoches and you have a flat because there's no other good place to get a tire in this town. If you don't know the managers or you're a new customer you're probably going to be in for a rough service at reception if it's one of the older gentleman serving you. All I wanted was my tire replaced, discounts applied, and head home but I had to go three times all to get my bank account zapped.
