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February 2024 by Neil
I had the worst experience I’ve ever had in the many years I’ve done business with enterprise. I had an extra charge that was unauthorized, they showed no concern whatsoever. The agent had a terrible attitude and was not trained professionally, she lacked the knowledge to even handle a simple matter.This incident has severely damaged my trust in that particular location/company regarding the fraudulent charges.
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January 2024 by Glynn Jones
Great local people, very friendly and was able to get an upgrade!!
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November 2023 by Darin Davis
Erin was great and attentive! Way to go!
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August 2023 by Gregory Sargee
In years past, customer service at the Natchitoches location was spotty at best. The staff there now, Dante, Kylie, and Erin are all very attentive and very good at what they do. Their customer service is excellent as they go out of their way to take care of their customers. I would recommend this location 100%.
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July 2023 by Gale Manuel
Excellent customer service. The staff was friendly and helpful. The vehicle was ready to do when I arrived. It was clean and full of gas. Kylie Descant took wonderful care of me through out the whole process.
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June 2023 by Tyler Game
Rented a car from here after my wreck, great customer service
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November 2022 by Shernika S.
Horrible service never have a car to rent. This company has been bad for service in the community. Use to be the best place to get a rent a car from.
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April 2022 by Lonnie Young Jr.
it's sad that your male employees take advantage of woman by saling them insurance that they don't need and you all charge people cards without notifying the customer first
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March 2022 by Jason Slaughter
I gave this place one star because I cannot give it zero stars. Double booked. Went thru hoops to give a ton of info only to be denied a car due to no cars available.
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February 2022 by logan jones
Place is a joke. I called and reserved a vehicle because they said it wasn’t available that day, so to come the next day. My wife drove an hour there for them to act like we never called and reserved anything because they had no vehicles and said nothing would be available for 3 more days!
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November 2021 by Mitchell Gardner
HORRIBLE customer service and will not admit or try to fix their mistakes. I will NEVER use Enterprise again
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October 2021 by Mitchell Gardner
Will not admit or fix their mistakes. Manager is rude and a liar. Won’t ever use Enterprise again and don’t recommend anyone else using them.
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September 2021 by Jj Jones
They is so helpful I talk to Sam he was helpful and I talk to somebody else but I don’t know the name she was helpful to
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August 2021 by Greg Landry
Got a decent vehicle at a decent price but no late drop off so charged extra day. Very upset. complained but still waiting to find out if the last day was dropped. I did drop off car at location and was there one hour from opening. Clerk said she knew car was there and remembered me calling saying I will be late. They really need to get a late drop off procedure. But all in all it was my Ex wifes fault. she does not stop talking!!!:-)
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August 2021 by Dawn Burks
Young lady Ms. Beaudoin was super professional and polite working with her customers despite very bad tempers. She head what I needed, and explained the extra details to help me customize my purchase.
