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October 2022 by HayHauler05
I was coming home from Texas on 12/3/21 close to dark with my fifth wheel camper, on I-49 south of Natchitoches my Duramax had an idler pulley go out and burned my fan belt off, I was hours from home and no one to come to me, I called Oreillys, Autozone and a couple wrecker services and no one would bring me the parts I needed, I begged and said I would pay extra to bring to me I could fix it myself I just needed the parts. I was 7ft off the interstate and 18 wheelers were blowing by 80mph and they would not move over a lane I was in a bind. I called NAPA they were my last hope, JJ answered the phone, had the part I ask to deliver to me and he brought it to me in his personal vehicle when he got off work. This was a life saver and this reflects on the good quality of this NAPA store and the management it has, NAPA in Natchitoches really set themselves apart from the competition I hope management there reads this they should be proud of their store and employees.
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May 2022 by Chris Houchins
Stopped in the other day to get a fuel filter for my Dodge Ram and they charged me either 50 or 52 dollars for it. I travel for work and always try to shop local wherever I am. I was in a pinch so I paid it but afterwards was able to get online to buy the exact same Napa filter for 19 bucks. Will definitely not be using these price gougers ever again.
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January 2022 by william wiley
I was coming home from Texas on 12/3/21 close to dark with my fifth wheel camper, on I-49 south of Natchitoches my Duramax had an idler pulley go out and burned my fan belt off, I was hours from home and no one to come to me, I called Oreillys, Autozone and a couple wrecker services and no one would bring me the parts I needed, I begged and said I would pay extra to bring to me I could fix it myself I just needed the parts. I was 7ft off the interstate and 18 wheelers were blowing by 80mph and they would not move over a lane I was in a bind. I called NAPA they were my last hope, JJ answered the phone, had the part I ask to deliver to me and he brought it to me in his personal vehicle when he got off work. This was a life saver and this reflects on the good quality of this NAPA store and the management it has, NAPA in Natchitoches really set themselves apart from the competition I hope management there reads this they should be proud of their store and employees.
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November 2021 by glen
I've always been treated great at this place, I like the McCains a lot
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August 2021 by Justin Smith
The staff is usually always friendly and helpful. And most of time they have the parts you need in stock.
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April 2021 by Jerry Cooper
Good parts
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March 2021 by michael adams
The part working find but the young man attitude wasn't that great first he gave the wrong part, he exchange ,then he mess up on my credit card he finally got it straight when I ask him to explain to me what he did because I didn't understand at first he got to blown up in the face but I kept my cool because he was a young man I just told him to come down in a nice way and explain it to me because when I see it on my credit card that be understand what going on that reason I gave it a 3 star the part is working great
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January 2020 by Mary
Very helpful but dis not have the part I needed for my daughters car.
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October 2019 by Shane Womack
It was great
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October 2019 by Terra schulze
Great service
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September 2019 by Wayne Lodridge
Good people, service, friendly people. All my auto needs
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May 2019 by Paul Butz
A lifesaver! 2 hours away from home and they made a hydraulic hose that I needed.
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May 2019 by Bart Bartels
Very helpful.
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April 2019 by Ronald C. Merritt
We broke down on 49 & was about 23 miles, called & after calling dealership & other parts looking for my turbo hose we needed on our F350 they actually had it in stock...they closed in 30 minutes...but told us to come on & they would wait!! Customer service beyond!!
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April 2019 by Paul Culberth
very professional, and courteous staff