First Horizon Bank is committed to providing an exceptional banking experience with innovative services and knowledgeable staff. They are dedicated to supporting customers throughout their financial journey, from opening a checking account to securing a loan for a home or business. Customers describe the bank's professionals as very professional, informative, and helpful. They praise the staff's patience, willingness to answer questions, and ability to make the process feel effortless, even for first-time home buyers. Clients appreciate the prompt communication and feeling of being a priority, with one reviewer noting they "never felt left in the dark." Overall, First Horizon Bank is praised for its excellent customer service, expertise, and commitment to ensuring a smooth and stress-free experience for its clients.
Very professional and informative throughout the process. At no time did I feel a lack of confident or concern about being able to make contact if needed. Refreshing to be treated as a priority.
May 2024
Monica was extremely helpful and informative throughout the entire process. She was patient with me and my millions of questions. I truly felt like she was in my corner and supportive every step of the way!
May 2024
I cannot heap enough praise on Monica and her team at First Horizon in helping me with my VA home loan, I got the exact house I wanted and I couldn't be happier with her services she is wonderful!