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December 2023 by Terrie Barber
I highly recommend Monica Hebert with First Horizon Bank for your loan processing needs. Very informative and will always answer your questions thoroughly. She got back to me immediately any time I reached out with a concern or question, and is always pleasant to speak with. I never felt left in the dark about anything. She went the extra mile and beyond accommodating me, due to my schedule. It seemed so effortless and because of her knowledge, expertise and willingness to inform me, my stress just disappeared. I knew that I was in the best of hands with Monica Hebert at First Horizon Bank of New Iberia, LA. She will take care of you.
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November 2023 by Allen Rivet
This place sucks since Horizon took over. I closed all accounts. Went local. If I could have given this a negative 5 star I would have
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July 2023 by Eli Braud
Being a first time home-buyer, the whole process is quite overwhelming. Ms. Bruni was exceptional when it came to making us feel comfortable, explaining to us what was going on every step of the way. Even when we were pressed for time near the end and things got a little confusing, she never seemed frustrated. All-in-all, a pleasure to work with.
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July 2023 by Jon Rom
This bank is by far the worst bank I have dealt with.
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May 2023 by Tripp Hicks
We have done a lot of business with Shannon over the years and she always makes it so easy for us. It's great to have someone like her to assist with our banking needs.
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May 2023 by Roxie Maturin
Monica goes beyond to get the job done in a timely manner.
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May 2023 by Gaston Segura
Never had a problem service is always great ??
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January 2023 by Ralph B
Well, since Iberia sold out, this is horrible. Getting fraud alerts for no reason, lines at drive thru move ridiculously slow. Going to do what ai should have done a long time ago, and switch to a local back. Good riddance to this pitiful excuse for a bank. And, thanks for nothing Iberia, for selling out
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December 2022 by anh nguyen
Wow! Literally waited 45 minutes at the drive thru! P.O.S bank!
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November 2022 by MARTHA RANDLE
When I initially spoke with Ms. Bruni I told her I needed my hand held through the process and she did just that. I would highly recommend Ms. Bruni and First Horizon to anyone looking for a home! GREAT EXPERIENCE!!!
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October 2022 by Willie Smith
Monica Hebert provide excellent customer service and support throughout the process. She kept us informed as to what we needed to do to be successful with our refinance.
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October 2022 by Leif
Ms Susie Boudreaux was incredibly helpful throughout the process. She was pleasant to deal with and had patience and understanding dealing with a very stressed out me. She made this experience very easy on my end and I could not recommend her enough.
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September 2022 by Anthony Norris
I just want to think Miss Monina and first horizon bank for making it possible for me to get my home
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September 2022 by Leif Thompson
Ms Susie Boudreaux was incredibly helpful throughout the process. She was pleasant to deal with and had patience and understanding dealing with a very stressed out me. She made this experience very easy on my end and I could not recommend her enough.
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September 2022 by gabrielle pillaro
Mrs. Monica was an absolute pleasure to work with! She was very knowledgeable, friendly, and quick to respond to any questions that my fiancé' and I had. She made the loan process such a breeze! Not only was she helpful, but she was so quick to get our paperwork done and kept us updated along the way. Buying a home was so much easier with her help and I would highly suggest Mrs. Monica to anyone.
