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November 2023 by Lois Batiste
Staffs are very friendly I’ve been banking with the New Iberia and they have an excellent customer serviceThe only problem I have is that they need to have a credit or debit card for an saving account
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April 2021 by Kimberly Romero
Troyelle was awesome to work with on our vehicle loan. She kept us informed throughout the process and was super kind! We already loved this credit union- definitely will continue banking here.
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April 2021 by Victoria Briggs
I’ve been banking with the new Iberia location for years and I absolutely love it! Troyelle always has made our experiences the quickest and easiest as possible! All the ladies there are friendly
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March 2021 by Angel Reaux
We have three vehicle loans with them and they keep putting disability insurance on them without our permission. No paperwork was given to us in our folder with loan documents about the disability insurance at the time of the application. Be careful when signing online documents, have them explain everything, and check your statements carefully. All other service is exceptional.
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June 2020 by Jennifer Comeaux
I've banked with the Lafayette and Carencro branches for almost 10 years and they have been amazing!! I highly recommend those locations for all banking needs. Started working in New Iberia so I'm forced to utilize this branch......the last THREE times I've been to the New Iberia location, it has been anything but amazing. It's very sad that now because of geography, I will no longer be a member of Meritus. The caliber of tellers is just unacceptable. New Iberia should send their tellers to train in Lafayette or Carencro.
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October 2019 by Kandi Louviere
I love my Credit Union! The staff are always helpful and friendly! They have the best greetings!!! ?
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August 2019 by Brett DeRouen
Love my bank. Great and friendly staff.
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July 2019 by Lori Louviere
Best customer service around!
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October 2018 by Torie O'Brien
Very professional and friendly. Ms. Troyelle made buying my first car very easy. She was very helpful and explained everything to me. She made follow-up calls and worked with the car dealer so that there was barely any work for me to do. I recommend this place for any loans that you might need!
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June 2017 by EB Brown
Outstanding interaction !!!!
