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February 2024 by jack History
Mr Vargas is a gentleman and does exceptionally good work. I was very impressed by the quality and efficiency.
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January 2024 by HB Coleman
I will never ever go here again or let anyone I know put any money in this guys wallet. The owner Alex, is a bully and will force things on you that you don’t want. Someone hit my car and I needed repairs. I called this place in my neighborhood, never been here but I always try to support someone local. I dropped my car off on a Tuesday morning at 8:30 for an estimate to be done by the insurance company and the body shop. (The person at faults insurance company has it set up this way for estimates, and repairs). I talked with Alex the owner and told him I was only doing the estimate today not any repairs as I was leaving town for the Holidays the very next day and couldn’t leave my car at the shop for the Holiday break, but that I would come back after the break and get my repairs done then- this was strictly an estimate with the insurance company set up that day. Alex understood fully and comprehended the conversation. There was no one else in the office but he and I. I got a call from the insurance company a few hours later after being dropped off, that the estimate was done. I called Alex to let him know I was coming to pick up my car, and he tells me my car won’t be ready for 2-3 days, that he ordered the new bumper and parts to fix it and they have started work on it. (The bumper needs to be painted, it takes 24 hours to dry with primer before they paint it.) I don’t have time for this I am leaving town the next day and he knew this. He took the check from the insurance company and convinced them I had authorized the work with him, I did call the insurance company too, as they should have had my approval. I trusted this man’s word when he gave it to me that he was only doing the estimate. I drove straight to this shop to get my car back as I need to leave town the next day! Alex was a bully and angry that I didn’t want to get the work done. He was trying to force me to accept the mistake. As a woman alone with a larger man in his office things got heated and uncomfortable fast. He then mistook my intelligence and tried to explain to me its myself fault, because I do not understand what an estimate is. He was yelling at me “What do you think an estimate is lady? You’re the one who dropped your car off at the mechanic, what did you think was going to happen? You dropped it off and I worked on it he says, that’s how it works”. I had to combat his lies with explaining that I well understand what an estimate is, and it’s not a work order. He became rude and offensive and said some things I won’t repeat. He physically was trying to push me out his door as I was still trying to figure out how to get the money back from him as he received it from the insurance company that day. He knew what he was doing 1000%- he just thought I was dumb enough to fall for his lies- he took advantage of the situation and was trying to keep the $950 from the insurance company. He could have care less that he and I had a mutual understanding before the estimate- he took advantage and stepped over me to get the $950 check from the insurance company. The only 2 other people I saw throughout my time there both were rich old white women with tattooed eyebrows, and empty checkbooks for him, this is his cliental, he can take advantage of them easily. But not this chick here.
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October 2023 by Jé Judson
They do very good and quick work, helped me navigate what was becoming a complicated insurance situation over the phone, and were very communicative throughout the process. Which is why I was surprised that at the end of it all their careless communication over the phone about payment (which unnecessarily cost me money), was handled with such indifference. Instead of being genuinely apologetic at telling me the wrong information, he chose to deflect and then trivialize the situation. What's no big deal for you can be catastrophic for someone else. Mistakes happen, and owning them goes a long way to mitigating harm.
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October 2023 by Jé J.
They do very good and quick work, helped me navigate what was becoming a complicated insurance situation over the phone, and were very communicative throughout the process. Which is why I was surprised that at the end of it all their careless communication over the phone about payment (which unnecessarily cost me money), was handled with such indifference. Instead of being genuinely apologetic at telling me the wrong information, he chose to deflect and then trivialize the situation. What's no big deal for you can be catastrophic for someone else. Mistakes happen, and owning them goes a long way to mitigating harm.
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August 2023 by Don R.
I've used A Vargas 3 times. The quality of their work is outstanding. Each time I use their business, the work was completed on time, and the prices were very reasonable. Mr. Vargas and his son are two of the most honest businessman I've had the pleasure of working with.
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March 2023 by Nancy Sabatini
Highly recommend. Very professional and excellent job. Worked well with my Progressive Ins to get me back on the road asap.Services: Painting
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March 2023 by Crissy Bushman
They are the absolute best body shop around. They are kind, they do good work, and they have reasonable prices. Seems like everyone already knows about this place, though, as they are always so busy.
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December 2022 by Jennifer K.
Couldn't recommend this body shop more! Excellent customer service and excellent work. Even though the responsible parties insurance was trying to lowball the estimate and was quite unresponsive, they stuck with it and got my vehicle repaired beautifully! I won't go anywhere else in the future!
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November 2022 by Amin Sabzehzar
Couple of weeks ago I took my car to get an estimate for a deep dent caused by a hit and run. Although I ended up not fixing my car, I liked their professionalism and prompt inspection of my car. Thanks ?
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November 2022 by Tim C
Vargas body shop is top tier in my opinion. Beautiful paint work and super honest. I’ve been knowing them over 25 years and he’s “one of the good guys”.Services: Painting
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October 2022 by Hannah Ruibal
Such friendly and prompt service. I would definitely recommend this body shop to anyone.
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August 2022 by Scout S.
I got a flat down the street and my jack wasn't working. I came to the shop for help and they went out of their way to help me despite the fact that it wasn't a big job. Really helpful and kind.
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August 2022 by Michael McConnell
Great experience. I was able to bring my car in just a few days after my free estimate was completed. The repairs were finished within two days and my front bumper looks brand new.
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June 2022 by Shannon Torrens
A few weeks ago, someone hit my car while it was parked outside of my house, leaving behind a sizeable dent over the driver's side wheel. While the headlight was unaffected, the rubber shielding had been pushed down and rubbed against the tire with every bump and dip in the road. I have an important trip coming up, and was terrified that of popping a tire on I10.The guys at A Vargas had me come in right away to take a look at it. Alex pulled the fender back into shape with his hands, pushed the rubber shielding back into place, and then went over everything with me so that I could see for myself that the damage was superficial and the wheel undamaged. He was honest about what would have to be done to fix the cosmetic damage, but assured me it was road safe. When I asked him what I owed him, he said "Nothing, just an honest review".A Vargas has earned itself a new customer.Service: Body & Trim
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May 2022 by Adam Suter
First time customer. Just picked up our car. Beautiful! Vargas went above and beyond. It looks better than the day we bought it. Quality! Thank you for taking care of us.Service: Body & Trim
