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January 2024 by Rachel Denina
I was very impressed with Backyard Living!! The vision that Pepper Tregre and his staff at Backyard Living is second to none. The overall experience from the design to the overall completion has surpassed my expectations!
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January 2023 by Taylor S.
The most non responsive, unprofessional business I have ever had in my life. For an in-ground, new construction, extremely expensive pool, my late husband and I paid so much money for. I cannot believe this guy, Pepper (the owner), is still in business!!! He never ever returns phone calls,,ever! I've called dozens of times and no returned calls, with excuse after excuse his workers give me. I've even gone into the store multiple times, but he is never there. Ignores ignores ignores as soon as he gets his money, then he runs! After dealing with so many issues like having to get the pool motor rebuilt (only a year after the pool was built) and costing me tons of money. It was under warranty still but the owner disappeared and never responded. So it left me having to take matters myself to get a professional to fix it. Then I find out there's cracks in the pool which has been causing all of my water to leak out quickly and spending tons of money on water bills to keep refilling it. And I had to pay a leak detection person a lot also to confirm it has leaks from the cracks! This was only a year into the newly built pool! Which it is under warranty. But of course I got zero help from backyard living and the owner, Pepper! I've also had other issues as well that I had to have fixed, including problems with the lights, which are insanely expensive to replace. I don't know how this man continues to stay in business. I have talked to so many people in the business and they have had nothing but derogatory stories about this business and the owner, Pepper, after the fact and I had it built. I cannot be the only one dealing with this bs nonsense of an unprofessional greedy scammer. You should be ashamed of yourself taking advantage of a widow!!! Steer clear of this so-called company. I can't imagine people are still hiring him. Not to mention I spent 60+ thousand dollars to have this pool built and spent over 20k on furniture alone from his show room. And this is the treatment I get! Karma is a b***** and your time will come!
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August 2021 by Troy Baham
Knowledge staff.
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November 2020 by Juan LaFonta
Ordered a way overpriced pool chair. Told I could get it in next delivery..took almost 4 months. Cancelled another order due to turnaround time.
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November 2020 by Mark Mueller
The best in the city
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August 2020 by jane e.
Worse company ever. The work trucks are parked in front of my house and left there. We can't park in front of our house. The workers leave their fast food wrappers and water bottles. Mud was everywhere including my own driveway. Can you give less than 1 star?
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July 2020 by Gene Sausse
My family and I could not be more pleased with our brand new Backyard Living pool. From the very start, Backyard Living's owner Pepper Tregre demonstrated an eye for design, functionality and excellent use-of-space that exceeded our expectations. How our pool interacted with our new home was important to us. Pepper's very professional 3-D Pre-Construction images provided a clear idea of what the final product would look like. I'm pleased to say that he nailed it...Perfectly. As inexperienced, first-time pool owners, it was comforting to know, during every phase of the project, that we were working with a passionate, experienced, hands-on, honest small business owner who took pride in building a beautiful pool that his customers would love. And we absolutely do love it. Thank you for a job well done Backyard Living.
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September 2019 by Gene Sausse
My family and I could not be more pleased with our brand new Backyard Living pool. From the very start, Backyard Living's owner Pepper Tregre demonstrated an eye for design, functionality and excellent use-of-space that exceeded our expectations. How our pool interacted with our new home was important to us. Pepper's professional 3-D Pre-Construction images provided a clear idea of what the final product would look like. I'm pleased to say that he nailed it...Perfectly. As inexperienced, first-time pool owners, it was comforting to know, during every phase of the project, that we were working with a passionate, experienced, hands-on, honest small business owner who took pride in building a beautiful pool that his customers would love. And we absolutely do love it. Thank you for a job well done Backyard Living.
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July 2019 by Cindy B.
This company is installing a pool around the corner from us. Their workers repeatedly block the narrow street. The large quantity of excavated dirt they dumped in the street without adequate cleanup clogged the storm drain, contributing to our recent flooding. The owner's attitude is that I have a job to do, screw the neighbors. No longer speaking to people who hired them, but have heard through the grapevine of numerous problems and delays. Avoid at all costs, unless you want your neighbors to hate you!!
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April 2019 by Jill C.
We ordered custom cushions for our vintage patio furniture. The stuff that came with it was UGLY! We were supper happy with the cushions when we received them. It took about a month for them to come in. They are made to order so leave time for that to happen. The staff is very knowledgeable and helpful. They took time to explain the process and allow us to test different cushion sizes and thickness. Who knew getting cushions was so complicated. Backyard Living knew. They have a huge assortment fabric to choose from so you get exactly the look you want. Go see them. For all your outdoor living needs.
