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February 2024 by Travis Versher
Waited by the cell phone counter for roughly 15 minutes and no one ever came. There were others waiting before me as well.
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February 2024 by Patricia Reilly
Very pleased with the expertise of the Geek Squad. I trust them to fix the problem.
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February 2024 by Claudia Rodick
Always easy to shop here. I needed yet another cell phone charger cable and decided to get the braided type, which hopefully it'll last longer! Vee, a sales representative, with a pleasant personality, was very helpful and knows the merchandise well.
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February 2024 by Robert gamble
Took my PC in to the Geek Squad because I was having trouble with it. They didn't even want to look at it. Said there was nothing they could do. Took it to the Best Buy in Kenner Geek Squad there booted it right up ran diagnostics. Helped me pick out an upgrade. Bottom Line go to Best Buy in Kenner and avoid the useless Harahan store.
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February 2024 by Elliott B.
Staff are always helpful.
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January 2024 by Pat O.
I took a computer into Best Buy in Harahan, La. It was returned without the original keyboard or connecting cords. I contacted the store and a keyboard was delivered to me. Unsuccessful, however, in receiving the cords - and the manager of the store, Bryona, refuses to accept my phone calls. This is obviously not the way that you would expect a major store like Best Buy to treat their customers. I am happy with the service department, but totally dissatisfied with Bryona, the manager.
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January 2024 by Aris Ste
It took too long to come. I was supposed to be able to use it in my car it was not capable, nor did it have the wire to do so. Overall, I was very disappointed but I waited so long I needed it to bad to send it back or wait any longer
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January 2024 by Er L.
This store is poorly run. It takes 30 minutes to find a salesperson and another 30 for them to come help you.
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January 2024 by SHARIQ KHAN
Good place to buy electronics
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January 2024 by Devyn Manint
The electronic store that barely stocks electronics. Everything is ordered when you need it. Why even have brick and mortar stores.
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January 2024 by Michael S.
The hours are wrong. They don't open up until 10 AM. A guy from geek squad did call me though because they saw I had called and he helped me out over the phone and got my computer fixed. They are really good on repairs. I have used them for a couple years.
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January 2024 by Sreenath E
Empty shelves and customer service is pathetic. One fat black woman is unbelievably rude , I asked myself if I was asking for one night stand when I only requested her to show me if the store has ONE plus phones
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January 2024 by Gary Richoux
It seems they are short handed, there were no registers open. Everybody had to go to customer service to pickup and checkout.
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January 2024 by Paulo Pereira
Excellent
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January 2024 by Brandon Politz
Ever since they closed the main checkout area and forcing everyone to go to the customer service area, it's impossible to get quick service. Waiting in lines in that cramped of an area for long periods of time,is not a great idea.
