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September 2023 by erin C
Rude and condescending employees! Were absolutely unhelpful. I was ready to purchase makeup, skincare, and perfumes when I walked in and was met with 3 terrible employees, all on their phones. The older man was the worst. He ignored me when I needed help with fragrance, but was eager to help a man who came in. Why is that? Why even have this location open if it’s losing sales due to laziness ? How disappointing. I was excited to have this store in my neighborhood.
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May 2023 by Flawless Ross
This store is magical..Love going in to get my Moroccan oil
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July 2022 by Jeri Ann Glodowski
Melanie, Mitch and Earl are the best!
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July 2021 by Matt Ray
Such a great staff. Very Helpful and knowledgeable. John in particular was a treat and a delight. A lovely store!
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June 2021 by Matthew R.
There was a hiccup with my order, and the staff went out of their way to make it right. John was a delight. The entire staff is helpful and very knowledgeable.
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February 2020 by Jan T.
Great facial; I've been looking for a place ever since Bamboo closed and Blue Mercury has all the facial services I was used to having at Bamboo.
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January 2020 by Stephanie Kos
As a consumer I love bluemercury and the products they carry but this location is in a sad condition with evident management issues. I scheduled a makeup application with lashes a week before NYE. I was reassured that my appointment wouldn’t be more than 45mins. When I arrived I immediately noticed the store was under staffed with only 2 consultants working the floor (on any weekend that would seem like not enough but especially not enough on a holiday). As the lady doing my makeup began another makeup appt walked in. Now both consultants are doing makeup and only mine was required to stop & check out/ help the flocks of customers coming in. I walked out of my 2 hour & 15 min appointment with lashes that came off before I was home. Lashes coming off is never a problem I’ve experienced with professional makeup application but I cannot blame the artist as she was overwhelmed and rushed due to poor staffing and ultimately management. Overall dissatisfied with my experience in this store. However I do feel that the woman who handled everything that day truly did her best as her male counterpart seemed new/not fully trained.
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September 2019 by Gina M.
I love the curated selections here. The skincare especially. The staff is friendly and knowledgeable and the environment is very welcoming. I've visited many Blue Mercury stores and this one is my first choice always.
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May 2019 by Yotam andAnna
Good non-mall alternative to Sephora, also includes spa services.
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May 2019 by star cresent
excellent service
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December 2018 by Padre C.
My wife went in with the intent to purchase some products for herself and Christmas gifts for our six daughters. Four staff women where on duty and after four walk around the store, not one of them made the slightest effort to recognize, much less help her. As a friend of mine always says, "money talks". So out the door she went, without a thank you for coming in/have a good day, and took her money to another store down the street.
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July 2018 by Miliss McKay Christman
Wide variety of products. I enjoy their M16 brand. Laura Mercier, Hourglass, Dermalogica the list goes on... Melanie and Mitch provide 5 star service.
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February 2018 by Emily N.
A great place to enjoy a relaxing facial. I was not puffy or red afterwards like after leaving more aggressive hands. Good place for skin care maintenance, especially for the more dermatologically sensitive.
