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December 2023 by Arlene W.
Kristen in the ladies shoe department has a great attitude and will go out of her way to help out in different departments. I would recommend shopping with Kristen.
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November 2023 by algin lagdameo
Liza from Chanel was phenomenal!! She was very accommodating and extremely helpful when we were looking at various handbags. thanks again Liza! The girls from NJ.
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November 2023 by Carl J.
Wifey forgot a crucial garment for our trip to New Orleans, so fast forward to Saks Fifth Avenue on Canal Street. Excellent selection of both Italian/French designers and American fashion brands, and wifey emerged with several choices from Alice and Olivia and some Chanel makeup. We were helped by a very nice young man who had very good taste. In fact, all sales staff were excellent - we would definitely shop here again!
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May 2023 by Con Cac
I purchased a purse here for delivery so I won’t have to pay too much taxes but it never got delivered to me. So I tried to ask them for help but the store didnt really care. They dont even contact me back or give me any kind of help. All they said was Fed Ex gave it to someone and they signed with LINE on the signature. I mean im the one paying for the 4000$ purse NOT FED EX!!!why wouldnt they help me and do a deeper investigation into it!! Where is the picture that prove it was sent to the address???Pretty much they just want you to take your loss because they already got the money that i paid for. I even tried to call the cop but they told me only Chanel store can help me with that. Im really disappointed. Paid for a purse but never got it to my hands. No kind of help from them!!! Worst store service ever!
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May 2023 by Google user
I purchased a purse here for delivery so I won’t have to pay too much taxes but it never got delivered to me. So I tried to ask them for help but the store didnt really care. They dont even contact me back or give me any kind of help. All they said was Fed Ex gave it to someone and they signed with LINE on the signature. I mean im the one paying for the 4000$ purse NOT FED EX!!!why wouldnt they help me and do a deeper investigation into it!! Where is the picture that prove it was sent to the address???Pretty much they just want you to take your loss because they already got the money that i paid for. I even tried to call the cop but they told me only Chanel store can help me with that. Im really disappointed. Paid for a purse but never got it to my hands. No kind of help from them!!! Worst store service ever!
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May 2023 by Myles G.
Head to Maria in cosmetics. She is divine and the best at what she does. You will love her.Men's dept. has become too urban. Perhaps that is the buyer here, but hard to find classics now. Not the Saks of the past in the Men's dept.
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March 2023 by Joel C.
I had recently discovered that my favorite fragrance was discontinued, so I was on a quest for a new signature scent that stood out from the rest of the hum drum options you find on the market. Normally not a Saks Fifth Avenue kind of guy, I was desperate, so I was open to new things. My wife and I went in and spoke with a few fragrance sales people with no luck when one of them pointed us in the direction of Tim, a mystical creature in the fragrance world who was said to have the knowledge of fragrance, a parfum abbot if you will. I spoke with Tim and with a meeting of the minds we were on our way. Striking out at first, Tim took my feedback and honed in on EXACLTY what I was looking for, a non-traditional scent one would not expect from a man appearing as I do. Time lead the way, visiting fragrance counter after fragrance counter until we had before us three selections of the most delicious nature! An evolution in my scent journey facilitated by this man Tim, a God among men!
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February 2023 by Patrizia F.
What an outdated and dilapidated location. Also, the selection of garments and accessories look very antiquated. Who's buying the s*** to put in this store? There's absolutely no glamour at this location. It's a bunch of D-list clothing brands or scraps from the really great brands that barely fill up a display. Where is the Alexander McQueen's women's wear? Where are the Norma Kamali coats? Where are the evening wear gloves? Where are the nice feaux-furs from the designers? The eye wear never changes from month to month. I can assure you I saw the same pieces of eyewear just last week that I saw in June of 2022 at this same exact location. I'm happy to show pictures.This place is an outdated dump and I will not be paying for parking just to leave empty handed. I've been a guest at this location for over 13 years. No more. (and update those dry rotted wood displays throughout the store. It looks like you have drift wood for displays) The budget was clearly cut for this location.
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January 2023 by Alissa W.
Decent saks if you are staying at the near by hotels. It's located in the Canal Street mall. Lots of empty space not a huge selection of clothing or sizes. The shoe department was good.
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December 2022 by Judy R.
Phenomenal customer service. Stand alone stores. Gucci, Chanel. Koehler--Bond perfumes, Creed. Tom Ford and Chanel-- all the fab perfumes. Purchased JO Malone for Christmas. That counted has a laser engraver and put initials on each bottle purchased. 99% of the sales staff is 100%. MCM store adjacent to SAKS. Also nice coffee shop around the corner!! Inside the Westin Hotel complex. Beautiful glass elevator. Take it to the 7th floor hot lobby for a great view. There is also a bar there. Nice comfortable chairs.
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October 2022 by Vanessa W.
Pretty small selection of clothes and brands. Would have loved to see more streetwear other than Off-White in the womens section. Brand selection seemed to only catered to the "flashy" types that like Versace.
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April 2022 by Quenetta Arceneaux
Love Saks ❤ Great online shopping with Chanel.com ?
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April 2022 by Laura S.
I just went to return some items I purchased online with an associate named Alyssa. She also helped me buy some Bond No.9 and made the whole process super easy and efficient. She was so personable and sweet. I will be using her as a personal shopper. Thanks again Alyssa.
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March 2022 by T Torry
The store is definitely open. There’s handbags on the first floor and ready to wear on the second floor. Shoes are in the ladies shoe department. Staff is friendly and I encourage you to build a relationship with an associate to get the pieces you want. Chanel is exclusive and doesn’t mass produce. Insider tip: connect with someone so they tell you when shipments arrive!
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January 2022 by Milly N.
Today was my first time at Saks New Orleans. I've only ordered online in the past. Never had a bad experience there. Very pleasant experience today. I found parking right in the front. It was $18 for one hour, but I was literally right beside the front door so I'm not mad at it. It is so clean and sanitary inside. Every single person was wearing a mask. All very friendly and welcoming. I felt really secure and safe shopping as they had a few security guards located at different doors. It wasn't crowded at all for a Thursday and I found exactly what I was hoping to purchase. Smooth sailing. I will definitely be back soon. Also the other stores close by also impressed me with their Covid measures, LV & Michael Kors had a line at the door and were only allowing a few people in at a time. Oh and there are tons of places to take cute pictures. Even a grass wall with a cute neon sign. Very Instagram-ey!
