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February 2024 by WALEED ELHAJ
Thank you mr kelly m. I,m truly appreciate and it was apleasure to opening my account in chase bank
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October 2023 by Johnelle Lacombe
Friendliest teller around
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March 2023 by Ophelia Li
Be aware of this location steals your deposit!! Whenever I go to deposit money, the bank teller gives me a different amount and tries to steal my money. I counted before I went and demanded the manager, then the tellers told me they made a mistake and corrected the deposit amount. This happened to me and many of my friends multiple times. Make sure to count twice before you go to deposit at this location!! can't believe this actually happened and the employees are stealing money from customers. chase needs to take serious action against the employees at this location, they are criminals!!!
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March 2023 by jon t
Used atm but only walk up was working....WTH?
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January 2023 by Suzette Valverde
Can't even tell you steps to close an acct. Charges $12 a month to hold your money
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October 2022 by Patrick Button
Cashiers there have been helpful but the walk up ATM is never working.
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September 2022 by Tamika Fraser
This branch is Full of Effective and Efficient Employees. The branch manger, customer service rep and tellers were all terrific. Worked with Trudy, Tamika and Janae to get my Home purchase complete. Thx again Chase!
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September 2022 by Huynh Vincent
Rude customer service ever. Racist. Worst attitude. The lady is extremely rude. I feel like she shouldn’t work in any bank and also the bank maybe not training her to be a banker!
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September 2022 by Morva O.
I will not go back into this branch. Chase, in general, is difficult to deal with; they seem t feel that they're paying the customer so the customer should jump through hoops to get anything done. The problem was that I gave my contractor several checks for various services he provided. Chase put a hold on these checks and wouldn't release the funds he needed to buy materials to complete the job and tried to withhold the funds for the full ten days, delaying completion of my job. They required me to go to one of their branches with my contractor. I did so and the person identifying herself as the assistant branch manager kept us at a teller window conducting our business in public instead of taking us to a more private location. I provided the requested two forms of identification but she couldn't get me identified. After 15 minutes of this nonsense, I took my credentials back and left. She was rude.
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August 2022 by Jenna Movahed
the woman I spoke to was so unprofessional -- apparently she was a manager. I had to wait until she finished flirting with someone on the phone for 3 minutes before she could get to me. Then, she put her phone down, put her head in her hands as if I was an infant child with colic she was babysitting -- remained in that position for about 10 seconds and then asked me how she could help me. Not a good start. This is the third time I've been in this bank THIS WEEK, disrupting my work day so yeah, I'm not exactly thrilled to talk to you either, ma'am but I can still act like an adult about it. This branch is a joke.
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February 2022 by Yoyo
One of the many racist establishments in Nola.
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November 2021 by Jenna Mire
the woman I spoke to was so unprofessional -- apparently she was a manager. I had to wait until she finished flirting with someone on the phone for 3 minutes before she could get to me. Then, she put her phone down, put her head in her hands as if I was an infant child with colic she was babysitting -- remained in that position for about 10 seconds and then asked me how she could help me. Not a good start. This is the third time I've been in this bank THIS WEEK, disrupting my work day so yeah, I'm not exactly thrilled to talk to you either, ma'am but I can still act like an adult about it. This branch is a joke.
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November 2021 by Darrell Banks
Staff and management acted as though it was a problem to give me an authenticated bank statement. Unbelievable
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September 2021 by E-Money 718
This Branch does a horrible job of keeping enough change in their vault. I have three business accounts with Chase and this location rarely has the amount of change necessary for me to conduct business transactions. I was told that they could only give me two rolls of each. How is two rolls of Quarters, Pennies, Nickles and Dimes supposed to be split between three restaurants?
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August 2021 by John Parker
You can always expect rudeness here. This Chase branch should change management or close. I think you should have a zero on the rating scale.
