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October 2023 by Betzy M.
Complete lack of customer service. Zero stars here. The "manager" Mohammed was extremely rude, using explicatory verbiage, lacking any knowledge of the products displayed improperly and blamed his shortcomings on us. He acted as if we were not paying patrons and gave us a hard time. Would not return, ever!
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August 2022 by Lisa P.
If I could give this store a negative number I would Horrible customer service . Is it too much to answer a question from a customer? Obviously the workers hate their jobs.
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August 2022 by Deanna D.
I was in from out of town for a conference a few weeks ago and I needed diabetes supplies I had accidentally tore off at a conference. I arrived at 5:59 with them closing at 6 on a Saturday night. They certainly wanted to go home but they stayed and figured it out with me and a friend until I was able to get my supplies that night instead of the next morning! Thankful for them I could enjoy New Orleans to the fullest!
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July 2022 by Andrew S.
This is a small low-key CVS Pharmacy that does not have great selection or stock up on essential items that a pharmacy should have. I looked for cough drops and noticed there were only a few bags left from specific manufacturers that weren't high on my list. I had no choice but to grab a bag of Halls and a bottle of water before going to the cashier line. The lady was pleasant and I told her they were running low on cough drops inventory. She said people have been buying this item for the past several days. I guess it's not just me that has a scratchy throat which I hope will go away later today.
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June 2022 by Renee H.
I would prefer not to even give this store a 1. The pharmacist was terribly rude to me, speaking over me and condescendingly. She is clearly an unhappy person and is in the wrong line of work. I contracted COVID while here for a conference and was trying to get my prescriptions transferred because I'm stuck here and didn't bring my prescription bottles with me. Long story short, I'm not getting my prescriptions because its a Saturday now and she couldn't care less.
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January 2021 by Rachel S.
Everything that you need and centrally located. We stop here a few times to pick up snack and drinks.
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February 2020 by Google user
Missy in the pharmacy is amazing! We ended up in urgent care on vacation, and she juggled our resulting prescriptions with ease. We watched her jump from problem to problem while we waited, all with confidence, maintaining a cheerful composure and wonderful customer service. She's incredible, five stars.
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December 2019 by Alexandra H.
Spacious, clean, I found everything I looked for.
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October 2019 by Rodrose Guzman-Trivilegio
Find a lot of things to bring home
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September 2019 by Alexey Gavrilenya
Amazing service, thanks so much!
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July 2019 by Dominik D.
This place really came in handy for finding a place to find a non-alcoholic beverage on a Saturday night. I probably don't need to convince anyone reading this that it has a very convenient location just off Bourbon St.
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July 2019 by Rena E.
I visited this store two times while on vacation this week. One early morning I visited the store to purchase six 1-liter bottles of water for the hotel room. When I entered the store I knew exactly what I wanted to purchase. The refrigerator with the water was located to the right of the entrance. On this particular morning, the manager or possibly a regular staff member was changing pricing or something inside of the water section. I waited for awhile because I was sure that she knew I was standing there. When I finally realized that she was not going to have the courtesy to step aside, ask if she could help me or if I needed something, I asked if I could reach inside the refrigerator to get some water. She turned around and looked at me with such contempt. For a moment, I almost felt like I had done something wrong. Then I realized that I was courteous. Now, had I not asked to get inside of the refrigerator or simply reached over head in a rude manner, then I would have been the problem. I am often baffled at how people keep jobs that require constant customer interaction because the way she looked at me and never responded at any time was just another example of poor customer service. Hopefully, she was not in a leadership position because we lead by example and if she sets the tone for anyone working under her, then I can only imagine how that store is run. This has always been my go to drugstore when in town, so to have her respond negatively was so unexpected and certainly uncalled for. I never had a problem on any of my other visits to this location.
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June 2019 by Annette R.
This is the second time I've patronized this store to be told that I had to use the self check-out. I find this to be terrible customer service. I prefer communicating with a live person, rather than a machine. I believe in order to provide excellent customer service, a live breathing person can offer assistance. My 80 year old mom would have no clue how to use these machines. Not everyone is computer savvy. I will make sure to NOT use this CVS in the future. I don't blame the employees, I blame the CEO of CVS and greed. The CEO makes the decision to use machines and not people. The CEO has replaced humans with machines. Shame on you!! I wish there was a choice for NO stars, CVS doesn't deserve one.
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May 2019 by Jackie H.
On a business trip and of course ended up getting sick. Came to CVS 800 Canal and the pharmacist, Tonja, she is a one woman show! Very professional, amazing customer service and wonderful to her returning and one time customers visiting New Orleans. She was definitely my bright light on this journey. The rest of the staff were very friendly as well! Highly recommend this pharmacy.
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May 2019 by Nelson V. Guevara
Good standard just like any other CVS.
