CVS is highly regarded for its excellent customer service and helpful staff. Customers frequently mention positive experiences, noting that employees go above and beyond to assist, greet guests warmly, and provide attentive service. One reviewer shared that a pharmacist, Alicia, was patient and helpful when transferring a prescription from Optum, especially during a weekend when other pharmacies made it difficult to get a refill. The store is described as clean, well-organized, and capable of fulfilling most needs efficiently. Several customers appreciate the pharmacy’s willingness to help with emergency refills and their dedication to patient care, with some stating it is the best pharmacy they have ever used. Despite its busy location on Canal Street, the store remains a favorite for many, though some mention that supplies can be limited at times and that the store can be crowded, especially at night. Overall, CVS is viewed as a reliable and friendly place to get prescriptions and other necessities, with staff members recognized for their kindness and professionalism.
2 different staff members went above and beyond to help me with my needs and made me smile. This store is clearly well managed. The attitude of the staff shows this.
February 2025
The customer service is always amazing at this location . Every visit I’ve had so far has been a great experience . The workers go above and beyond to greet you at the door . Cierra was so helpful and attentive with other customers as well . I’ll pass up many CVS just to come here and get this experience every time... read full comment
December 2024
I had a great experience at this location not only finding everything that I needed, but also getting help from the employee that checked me out and also helped me pack up my belongings. Great location, very clean and very well-organized.