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February 2024 by Kate Adair
People are kind and also really good at what they do here. I was at Baronne location which I highly recommend.
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January 2024 by Siamak K.
Please avoid Enterprise when you can use a better company. This car company lied to me. They told me at the front desk they'd give us they'd give us a full tank of gas, but it was not full. I showed it to them on the way out in New Orleans airport but received no confirmation that they noted that. When we pulled in at the end of our trip, we complained and the lady who took in our car offered us a credit for this. Yet, a week later, I was charged the balance of the original amount. No receipt was sent, and when I asked for one they sounded like they were doing me a favor. I just called Enterprise corporate and spoke to an employee who was completely hostile and said we are never promised a full tank of gas even though the front desk at the airport said we are. Avoid!!
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January 2024 by Bailey Kiff
Brandon, from the NOLA Barone location was super helpful in getting me back on the road! No issues whatsoever! Even the checkout / return process was easy & simple.
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January 2024 by david duncan
Small but friendly
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December 2023 by Dan Solomon
Everything was very efficient.
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December 2023 by sylvia
This review is a little late but onNovember 9th I left a very important bag in the back of the rental. When I called to report it Ella immediately went into action in locating it then helpme to receive it in Houston TX. at Michael DeBakery Veteran Hospita. This is definitely a solid illustration of over and beyond the call of service for a stranger.My Thanks to Ella and everyone that took the time to get my items back into my possession ❤
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December 2023 by helise madden
Enterprise Rental on Baronne St, New Orleans is the best! They are attentive to your needs. The customer service is fast, efficient and knowledgeable. Brandon was great!
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December 2023 by Quint Walker
Brandon and Montreal were very professional. Montreal got me in quickly with me being in a rush during the holidays, and Brandon took great care of my return questions upon arriving back into the city.
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November 2023 by Kimberley Delorme
Our car was not ready when we got there. It took about 40 minutes to get our car. They said it was to clean it but, as you can see in the picture, it wasn't really clean. There was tons of scratches so cross checking those took time. There was even bird poop on the car, so we're really not sure what took them so long to get it ready. Service was kind, I have no issues with that.
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November 2023 by Deshawn George
They were friendly and great customer service
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October 2023 by Adrian Williams
Clean, reliable rental car at a fair price.
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October 2023 by Johnathan Baptiste
I rented a Full sized truck on the 21st of September. Because I had a family function, And my little Acura Mdx wouldn’t cut it. Although there was no truck available when I arrived, it took about an hour for them to find a truck for me. It was a nice truck. The only reason that they I don’t get five stars is because I booked the rental almost a month in advance.
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September 2023 by Eric Wanta
I travel quite frequently and enjoy using Enterprise, they share their fleet with National so it made the inventory bigger and better selection. Very good customer service. It is hard to get a one way travel so be prepared to pay excessive fees if you choose.
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September 2023 by George Williamson
Needed a larger car for a trip taking my daughter to college. Called Enterprise and was setup immediately. When I arrived, I realized that the suv that I had reserved was too small, but was going to bite the bullet and deal with it. Brandon, who had checked me in, was able to find a beautiful larger suv and was able to get me setup in it for a bit more. To be clear, this was not a bait&switch. I had ordered a Ford Edge( which I am familiar with and they instead had a comparable Toyota available- that I felt was not going to work as well).He had one Tahoe. It was perfect. I cannot recommend Enterprise on Baronne Street more. And if you have the good luck to have Brandon handle your rental, you will be in good and trustworthy hands. Thank you,George Williamson
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August 2023 by Victor Morua
Great customer service. I've never been disappointed with Enerprise. Fair and honest what I really appreciate. Always Enterprise for my car rental needs.
