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October 2023 by Tim E.
Don't bother. This "office" is useless. Oh and they charge a handling fee to accept a prepaid package for FedEx. Eff both this poophole and FedEx. Use UPS or USPS instead.
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December 2022 by Krystle K.
Had something shipped to the hotel (Marriott). They charged us $15 as a "handling fee" to have it received. Thought that was ridiculous given they didn't bother to let us know it arrived or anything so what's the point in the fee? Because it just sat there and they had to hand it to us? ...
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December 2022 by Julie S.
I was in town for an event recently, and I had to have some items printed immediately. We were having a few problems with the printing, and we needed some assistance from the guys who work there. They were very busy - a large convention was at the hotel and it must have been their lunch break. There seemed to be a lot of folks shipping things. The guys working could have very easily told us they couldn't help us. I was honestly trying to look up small, locally-owned printers because I couldn't imagine that these young men would have the time to help us. But once they got through the group of people before us, they got to work on our issue. They took great care of us, and made Fed Ex an additional $300 they wouldn't have made otherwise. I was just so impressed with their professionalism and really their kindness. Fed Ex is lucky to have employees like this and we were so thankful and appreciative of their help.
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August 2022 by Gabriel M.
Bought an important medical device from Amazon. Asked the front desk if I could get it shipped to the Sheraton and they said yes. A few days later when I went to pick it up, I was told that I would have to be charged a $10 "handling fee". I don't care what anyone says, that is an absolute robbery. I paid the fee because I would likely die or be injured without what I bought, but it really ruined my day.
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June 2022 by Carlos Q.
I have to give at least four stars because this is my go to when I work the convention center. Only thing I can say is I wish they were open just a little bit later. Thanks for all your hard work staff!
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May 2022 by Sandra P.
Service was great. Christine is an amazing worker. Hope she is recognized for her hard-work, patience and service. Thanks for your help! :)
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December 2020 by Bethany Gorman
This is a PICK UP location not a DROP OFF. They don’t print labels so you have to go to a proper fedex store to get your labels and then come back here to drop off. Which makes no sense. Why wouldn’t you just drop off your packages at the other store once you had your labels from that location. Not sure why this location can’t even print a shipping label for a service provider that is supposed to be able to ship packages. Wasted 15 minutes in line here while they checked out half the store (who weren’t trying to ship) only to find out that I couldn’t drop off my packages here without first going to the other store to pick up my labels. What a waste of time. Could have driven across town by that point.
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December 2020 by Fenn French
Long wait, no help, just want to drop in a box. Do yourself a favor, find another way to send your fedex