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June 2022 by Thao Smith
Love love love Fifth District & Tracy! They have best loan fees & mortgage rates! Will forever be a loyal customer!
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May 2021 by Julie B.
I am the executor of a family member's estate. When I went to cash in a simple Certificate of Deposit, I was told that I would have to pay their lawyer $75.00 to inspect my legal papers. Never was this in the terms & conditions of the CD. I had a number of financial institutions to deal with, none of them charged me a penny to have my legal papers inspected. I even contacted upper management. They would not budge on this matter. As it had not been in the original contract, I feel it was unfair to charge such a fee. That is just part of operating a financial institution. I would never have anything to do with Fifth District Savings Bank in the future. I would not recommend them to anyone.
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July 2020 by Jimmie Smith
Me and my wife went to the General Degualle location to inquire about a construction mortgage loan and was throughly pleased!!! Marjorie was the banker that helped us. Marjorie effectively communicated with us via phone and email leading up to our scheduled meeting. When we got there she greeted us with a smile and all of the figures and options laid out. We didn't feel rushed at all. She answered every single question we had. We're definitely going to start using Fifth District for all of our banking needs!!!!!!!!
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January 2020 by Ben B.
Friendly staff with courteous, quick, and reliable service.
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July 2019 by Amanda D.
Fifth District was great when we went to purchase a home and they gave us a very simple process to obtain a mortgage loan. I recommended them many times as I know many realtors however they really disappointed me when it came to the personal service a local bank typically has an advantage of a large bank. 3 years ago my ex and I purchased a home together and this last fall we split, with an agreement my ex kept the home and would refinance my name off the mortgage within 2 years. I am a small business owner and in June was denied the extension of our credit line due to recent late mortgage payments which shocked me. When I looked into it, the bank had sent an escrow analysis to the house in the fall and it subsequently changed the payment on the house which was an auto draft from our bank account. This resulted in the mortgage payment being short and they called my ex to let her know it was short and she brought in a larger lump sum payment to bring it current. She did not understand at that time that the amount of the payment still needed to change or it would, and did fall short again in April this year and she then corrected the amount being debited to $300 more than the new higher payment even. When I called the banker and explained that I was unaware and my ex simply was not used to handling the finances they gave me a change of address form so I could be copied on future mailings however went seemingly out of their way (the banker Dawn, and then her manager Dodie, whose number I requested) to describe to me in technical detail how right they were that the payments were late. I understood this but was making a plea to remove the 2 late reports from my otherwise perfect credit because this was not a matter of blatantly not paying our obligations, it was a matter of not understanding that the lump sum paid in the fall was not the entire amount and the mortgage payment itself needed to be changed, and was changed over and above when she understood that. I normally would never ask this but late mortgage payments would have an effect on her refinancing the loan out of my name, my ability to purchase in the future and most importantly it was having a crippling effect currently on my small business and ability to borrow money for inventory. I sent my plea in an email after speaking to both of them with no hope and told them that I hoped they could be understanding that we take our obligations and credit seriously and the lates would portray that we had a blatant disregard for paying our bills and they of all people know we do not, otherwise they would not have given the loan in the first place. Credit reporting is voluntary and the agencies are private and in no way run or controlled by the federal government. Banks do not have to report payment history at all and only do so for the benefit of a sense of punishment if a borrower is slow paying or doesn't pay. If a lender feels that a delinquency was a misunderstanding and not a true failure to pay the obligation they have every right and are in fact encouraged to correct reporting to reflect a more accurate picture of the borrowers ability to repay debt. In the end, the bankers I spoke to (who are the specific people that report these lates to the bureaus each day) not only kept the 2 lates that were effecting my credit, but then went back and showed the delinquencies from the fall that had not been previously reported, now making it 7 x 30 day lates. I will never understand why a local bank who has the advantage of personal relationships with its clients would take actions like this. I was never rude and would be happy to provide a copy of the email I sent to anyone on the fence. In my previous career I was a fully delegated underwriter for Fannie Mae, FHLMC, FHA, VA and two other less known entities. In my 12 year experience as such, many times I had to look into late mortgage payments for this very reason and never once did I speak to a mortgage servicer for any of these entities that was so hell bent on painting an inaccurate picture of a
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July 2019 by J B
Tried to do a mobile deposit of a company check that I had received. Because the amount of the check was not written out, they would not accept it. This was not a hand written check from an individual, it was printed out from a pretty well known company, and they would not accept it. I am pretty livid about this, and it makes me want to take my business elsewhere.