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February 2024 by Curtis C.
The service manager, Jack, was excellent. He scheduled me for 10 AM Saturday, 03FEB24. I showed up a few minutes early and they got me into the bay for my front-end alignment pretty soon after I arrived. 90 minutes later I was driving out. I could not ask or expect any quicker service. Jack was very personable and professional. He discussed my front-end work outcome in easy-to-understand terms. I appreciated everything he said. Good job! Thank you!
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February 2024 by Jeff Haag
Always a pleasure. Even when you find out your overpriced rims are cracked... nice that at least they're empathetic about it. Helps soften the blow a bit.
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February 2024 by Aaliyah Heyward
Friendly service from the people at the front desk, timely repair of my tire
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January 2024 by Matthew Carlin
Nice people, good location if you work in the Warehouse District/CBD, and no pressure service for ya wheels
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January 2024 by Barbara Douthat
Ellen was a hero for me tonight! Thank you Ellen.
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January 2024 by Barnaby Chancellor
Courteous and professional service.
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January 2024 by Patricia Penton
Manny is a wonderful assert to your company. He has always been very helpful at each time I've had work done there. I will always use THIS Firestone whenever the need arises. THANK YOU MANNY!
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January 2024 by Ernie Perrica
We had just driven in from St. Louis on the Saturday before New Year’s and I needed my car before January 2 when the store reopened. The manager was friendly and helpful and said I definitely needed new front tires. I went to the WWII museum and by the time I came out, my car was done. The price was good and the customer service was better.Highly recommended!!!
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January 2024 by Linda Rosas
Excellent customer service. Friendly staff.
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January 2024 by Chris Marshall
The location is convenient with off street parking. Staff are friendly and knowledgeable and they take good care of our autos.They correctly diagnosed an exhaust issue with a Hyundai, and have helped us with tire repair and warranty work several times.
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December 2023 by Mansa Musa
Extremely courteous, professional, and they did a great job and make a plan for other care to my vehicle.
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December 2023 by Abby Perdue
I would give zero stars if I could. Made an appointment over the phone (by calling their direct number), which apparently means nothing as once you get there they will tell you “it’s done through a third-party”. I was told my appointment wasn’t valid and there was absolutely no time they could fit me in. I would not recommend this place.HOWEVER, I did immediately call Valvoline on St. Charles, where they got me in and out in under twenty minutes. If you’re in the area and need service, got to Valvoline on St. Charles instead.
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December 2023 by Corbin McDavitt
Thank you Manny
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December 2023 by Tracy Thompson
Stopped for air in my tires and everyone was super nice. Definitely will be back for additional services!
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November 2023 by Amanda Tran
Shay and manny were great and the technicians there worked well and efficient on my suv. Solid krewe. Thanks. Now I’m back driving my car.
