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January 2024 by Cali L.
Rude, not friendly or close to just having good customer service. Did not even look at the email I presented to him.
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January 2024 by Matt Francis
Great bunch of dudes. Picked up a nail and these boys fixed me up right quick and close to closing time too.
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December 2023 by E Mitchell
Staff is helpful with good follow up.
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November 2023 by Mark Chapman
I've been bringing my cars here for over 10 years and never had a problem until now. Got an oil change and tire balance and rotation on a brand new car with 4800 miles on it and at the time perfectly balanced factory wheels. Just did the service to avoid doing it later. Had to have one tire replaced due to a sidewall bubble so no big deal. I got the tire myself since the didn't carry it and brought it back to get installed. After it was done I left and took quick ride on the I-10 to check the balance and the back of my car was bouncing like a jack rabbit. I brought it back and the staff looked confused as to how the wheels weren't balanced right. It was like they didn't believe me. They tried again and it was exactly the same as before. A 9 month old car turned into a shopping cart by Goodyear. I give three stars because of all the great service I've received over the years but now I'll have to try somewhere else. I know things don't always go right the first time so I'm patient. It was the reaction that I got when I returned that irked me. I am over 50 and have had over a dozen cars and I KNOW when the wheels are not balanced but somehow my experience doesn't count because the machine says it's right. I took it to Goodyear in Metairie and paid for another balance and it was better but not right. A guy even flagged me down on the I-10 because my tire was bouncing. What's up Goodyear?
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June 2023 by Brielle Rushing
Amazing prices, fast and thorough service. The staff is so kind and helpful. Amazing experience and will use again!
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June 2023 by Walter Mitchell Jr.
The service was great the salesperson was very nice. I will be returning for the future services on my auto.
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May 2023 by Gordonfam 504
Today, I called in first to check if this Gentilly Goodyear store location had my vehicle size tires.And they did! I needed 4 new tires! And the salesperson Charles Scarbrough was able to work a great deal on my tires. Plus with me using my Goodyear credit card, I am eligible to receive a awesome $150 mail-in rebate from the Goodyear company! So, I received DOUBLE Discounts for my troubles.I was well please with salesperson Charles and the store manger Alex for assisting with getting my vehicle back up and running with a smooth ride.Thank you! I recommend this Gentilly(NOLA) location. They are friendly, courtesy and patience. Plus, I was told that they would have me out within a 1hour and before the time I needed to be gone! And they delivered their promise! Thank you, again!
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May 2023 by Rhonda Austin
I got great service here once but my wheel lock mysteriously disappeared twice after visiting this place. I wont be returning.
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April 2023 by KAREN THOMAS
I brought my car to Goodyear to have my tire that seemed to be going flat. The tire was checked. I was told the tire could not be fixed. I needed a new tire. I asked to see the tire. The repairs showed me bubbles on the tire indicating a leak. I chose to get another opinion. Nevertheless I was told by another tire repair shop that nothing was wrong with the tire other than it needed air.
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February 2023 by George Hamilton
They service my tire very well well come again
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September 2022 by James Roberts
Dude ignored me while on phone twice. Also lied about how much an oil change cost even though I booked it online. Went from 24$ to 83$
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September 2022 by Ingle Everett
Tire pressure check. Nice staff. Got the free service.
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August 2022 by T. Edwards, Sr.
While my son and I were driving to work (his first day), my tire burst on I-10 at the Highrise. I went to Goodyear and experienced exceptional customer service. I informed the representative (Alex) of the urgency of the situation and he graciously expedited the matter. Because of his consideration, my son and I both made it to our respective jobs, with time to spare. Kudos to Alex and the staff - I'm truly appreciative of your actions, thank you. -TPE
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July 2022 by Connor Dion
Alex and the guys that work here are great. They are professional, efficient and overall seem to really enjoy what they are doing. I've had two experiences here with two different vehicles and have left feeling very satisfied both times.
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February 2022 by kim Hunter
Very professional staff!!!!That showed wonderful ethical conduct! Answered all my concerns and had delicious coffee ☕ for guest!
