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July 2023 by Jackson Chestnut
Ivette Delgado is an exceptional loan officer who provided outstanding assistance in closing on my first home. Her efficiency and promptness in handling the process were truly commendable. I appreciated how she took the time to explain every step in layman terms. Additionally, her constant communication throughout the entire process was reassuring and helpful. Without hesitation, I highly recommend Ivette to anyone in the market for financing. She made the entire experience smooth and stress-free!
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January 2022 by Meagan Whittey
Ms. Ivette Delgado is a dream to work with. When you are a first time homebuyer and under these pandemic conditions, you are super super nervous about purchasing a home. Ms. Ivette took all the pain and scariness away. She was always pleasant, truthful, understanding, and patient. My family and I LOVE our new home and we can't Thank Ms. Ivette enough!
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August 2021 by Meagan Burke
Ms. Ivette Delgado is a dream to work with. When you are a first time homebuyer and under these pandemic conditions, you are super super nervous about purchasing a home. Ms. Ivette took all the pain and scariness away. She was always pleasant, truthful, understanding, and patient. My family and I LOVE our new home and we can't Thank Ms. Ivette enough!
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July 2021 by Charles Farnham
The best and most courteous bank I found in New Orleans
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June 2021 by Mindy M.
This Bank is the best ever. Toni is a fantastic manager and all of the staff is friendly and very helpful. I have been ill and I got a get well card and 2 follow up phone calls to make sure I was doing okay. I feel like this is a community bank who truly cares about their customers. Thanks Gulf Coast Carrollton! Mindy
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March 2021 by Bill Hufstader
Ivette is one of the nicest people I could hope to work with. Even under the strain and restrictions of the Pandemic, she retained a positive attitude throughout. Gulf Coast Bank has been a great partner for me during my initial construction financing and now my subsequent ReFi; I highly recommend Ivette and the team at GCB.
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October 2020 by Mary Thomas
Mrs. Ivette provided phenomenal and amazing assistance with the entire loan process. I am a first time homebuyer and had plenty of questions. Mrs. Ivette took her time, answered every question, and kept me informed on all changes/updates to my documentations. I am happy to have work with her and will continue to recommend her services to everyone I know. For everyone reading this review, please do not hesitate and call Mrs. Ivette today!
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July 2020 by donald dowl
Ivette Delgado is very professional and trustworthy I'll be working with her again. "Ivette Delgado Bank & Trust Company" Dont sound bad.
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April 2020 by Usman Javaid
Every one is super nice and cooperative. Excellent and friendly service. Best bank in the world.
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March 2020 by Teneha B.
The worst. Antiquated. Back woods policies. NOT CUSTOMER FOCUSED at all. When I I itially opened the account, this bank seemed to be the BEST THING SINCE SLICED BREAD... When you're a new customer they roll out the red carpet... But soon that red carpet turned Into an old dusty rug. The policies & procedures of this bank are outdated, relic in nature & waaaaayyyyy too time consuming. Without going into account sensitive details, a dispute process takes 90 days, provisional credits are provided relative to the case. Trying to get card services representatives on the line is even difficult WHEN INSIDE THE BRANCH. I have too many other things to contend with than to have to sit & hold the line, or wait 90 days for a dispute. This just isn't the bank for a busy business person. They're too behind the times. Late & lagging responses from bank individuals. They just recently instituted mobile banking... Good bye. I'll leave y'all for thr snails.
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December 2019 by Clayton Creekmore
Being that I don't have an account there I had to show 3 forms of ID and pay the fees
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February 2019 by Shawn Peyton
My "relationship banker" is always MIA. Never available, and seldom returns calls. I'm in the process of moving all business and personal accounts to another bank. I wanted to bank local, but........
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December 2018 by Anne R.
I had an account here and I really liked the bank. But then... I needed to cancel a check and guess what - they don't let you do that - you have to close your account. I called three other banks to find out if perhaps I was behind the times, if perhaps canceling checks had become phased out. But it's Gulf bank that needs to be phased out! They won't let you cancel a check - a very basic thing, Standard banking procedure. Ridiculous. I closed my account since they forced me to, but I moved my new account to another bank. And... In the middle of trying to figure this out the branch manager repeatedly failed to call me back. Don't bank here!
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July 2018 by Beth Brock
I LOVE GULF COAST BANK!! They are so involved in the community and they MAKE IT BETTER. That's why it's the bank for me -- because it's more than a bank.
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July 2018 by james william
worst service ever..the lady whos name is cathy thinks and acts that shes the boss has attide on her co-workers and some times on customers..i think since she came to this branch she made it worser ..makes it harder for customers to do there transactions just to show that shes doing her job.gulf coast bank all your employees know that Cathy is making harder for both her co-workers and customers..so why still have her on the team
