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March 2024 by Theresa Y.
H Rault - amazing service. Professionals. Responded very quickly and were able to get to my place in an hour. Fixed a botched job a previous Locksmith did. Got me in working order quickly. Thank you so much!
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March 2024 by Cosmo C.
best locksmith in the world. I hope they will be around forever, thanks for your service. A. Cosimo Cunningham
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February 2024 by Linda S.
Awesome place. I just came to get keys made and it captured my interest - I'm not even local but I know I'll be back! So cool!
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November 2023 by Lynnette K.
Such a unique shop! They have a huge array of keys, doorknobs, and decorative drawer pulls, among other unique and interesting items. I'm in between houses right now and don't have space for things but there were so many cool decor pieces here that I was interested in. Highly recommend!
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October 2023 by Arturo Peal
Great old school locksmith, knowledgeable and personable service. So much better than the automated kiosk at the big hardware stores.
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September 2023 by Shantel Hébert
Great service and exquisite vintage products.
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July 2023 by Leanne Sarco
It's such a beautiful and history rich shop I wish I had a better experience. I bought 2 keys for an antique sideboard and they were $40, seemed expensive for a simple key. They were guaranteed to work, they did not. I had to go back and remove the locking mechanism from the piece of furniture which was difficult.The owner acted as if we were mistaken because they worked in the lock when he tried, I wasn't sure why they would work in the lock but not when it was fixed into the furniture, he did little to figure out the issue and was rude to my husband and I as we waited for him to grind down the key again , he acted like we were wasting his time. I get home replace the lock n try the keys... they still didn't work. The keys weren't long enough, my husband figured it out and had to make the keys himself to make them fit. It was a waste of money but what really bothered me was the attitude of the owner and the little effort he put in to figure out why the keys weren't working after he guaranteed that they would. My advice, Don't take your bad mood out on your customers and trouble shoot the issue before making them drive back and forth.
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July 2023 by Mary Ricci
I've used them for years for key copies or lock hardware replacements and each experience has been pleasant.
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June 2023 by Jennifer Fernandez
The lady who makes the jewelry, I love her story into why she makes such beautiful pieces. But she was amazing to me. Thanks y'all ❤️
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May 2023 by Lesa Monster
Really cool lock collections and interesting things to look at.
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May 2023 by Johanna Kuhl
Any place that had resident cats running around gets 5 stars from me! Super fast key making service too, and a great price for a small business.
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April 2023 by Mark T W.
The highest quality licksmithing I've encountered anywhere. For the old locks we have in our 300 year old city, they're the only game in town. Their store resembles a lock museum. I know from talking to a manager there that their younger staff has been getting training in the new electronic locks. Key copying works where most others fail. Highly recommend visiting or employing Rault!
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March 2023 by Franklin Gilley
I love this wonderful eclectic shop and I get all our company's lock and key work done here. Of course the little bit of occasional personal stuff as well
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February 2023 by David Hernandez
The staff here makes this place what it is, they make the most beautiful keys and if you have an older home in Nola and are trying to keep the traditional locks, this is the place to go
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January 2023 by Phillipa B.
Several locks were re-keyed but broke after a short time. I was unable to reach anyone at the company after several attempts. After finally reaching someone, I was told that there would be an additional charge to come back out. Very unprofessional!
