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November 2023 by Christopher Curzio
An overall comfortable stay. The rooms are clean but also small, though that's to be expected when you're staying in an old building. With it being somewhat of a historic property, the age (and smaller rooms) are part of the charm. The staff were friendly, and when compared to locations a little bit closer to Jackson Square (deeper inside the French Quarter), you can't really beat the location for the price.The neighborhood isn't the quietest you can get, but considering the size of the place and where it's located, that's also somewhat expected. The good news is that it's far enough from the NOLA party scene to still be relatively quiet.
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November 2023 by Gene Breeden
Walkability: Close to bourbon street.
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November 2023 by Velta M.
STAFF 1,0000/10Miss Carolyn (apologies if I heard her name incorrectly) she said she's worked her 20+ years . Amazing, just an angle. So sweet, refereed to us as "her guests" and this is how I felt. My boyfriend was sick when we arrived to town and she checked us in early, she was a blessing. Such a sweet woman. The inn itself was beautiful! We had a suite. Large, comfortable , fridge , balcony. ONLY complaint was the TV didn't have hardly any channels (but I'm on vacation so I shouldn't be watching tv anyways) & the cell service in there was horrible but I blame Verizon. Otherwise it was perfect. Other staff was polite as well. When we come back to New Orleans we will be staying here.I will say, from a management side perspective- I was charged for the room and they had a pending 900 dollar charge on my card, went to the front and they showed me the only pending charge was a 100 security deposit. I then confirmed with my bank it was indeed the hotel, they waved the pending charge for me- I didn't get charged after all so, all good. But for those of us who don't have 900 dollars to be half hostage that is something to consider- but not staffs fault they assured me, showed me and did all they could for me.
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October 2023 by James
Worst experience ever, cockroaches and rats were running around all night long, we asked the hotel front desk for help, the stuff said they can do nothing until tomorrow, then we called the Expedia for rebooking or refund, Expedia said they can do nothing, and Expedia agent gave me a suggestion: Try to call your bank for your money back. Wtf….. Never ever use Expedia again, what a nightmare.
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October 2023 by Valerie Paris
This building looks nothing like the pictures they have posted windows are busted out no front door entrance and it has absolutely no parking but it doesn’t say that on the site.. it’s a magnet for homeless people… I didn’t feel safe staying there so I stayed somewhere else..
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October 2023 by LaShon Jones
DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Room was filthy - I was told there were no other rooms available I had to go buy cleaning supplies and clean myself the air was out and it was literally 116 in Nola and they had no maintenance on staff- Not located in the safest part of the French
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October 2023 by Amanda AK
Nice room. Good front desk lady. Nice located. But new orleans was rough so be careful.
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October 2023 by XY Lin
Somebody went our room but when we ask the front, he said that nobody went our room. So what’s happened. But the location is good.
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October 2023 by Larry Pinky Persons
0.turn down service over a 3 night stay.Left a gift after check out in the room (my fault) call them 4 hours after leaving....nothing turned in. Get my property back to me.
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October 2023 by Carisa Magdaleno
Atmospher was dark and deary. The day staff was friendly, however, our room was not very clean. The couryard leading to our room had a very slippery moss growing on the ground. They should keep that floor clean to avoid someone slipping. Housekeeping only made our bed and gave us new towels, even after we asked them to clean the room. The floors and counters were not touched. It felt like we were camping more than staying at a nice hotel in the french quarter. Also, our friends had a horrible and scary interaction with a man at the front desk in he evening when asking for sheets that were not on the bed when they checked in. We found out later that he was the owners son. Stay away from this hotel at all costs.
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October 2023 by Arpan Poudel
Very old rooms, the ac sounds horrible.
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October 2023 by Liz Enochs
First night TV’s didn’t work. Was told they couldn’t be fixed until the next morning when maintenance came. We traveled all day and that made for a pretty boring night with our kids. Second night the shower would only put out EXTREMELY hot water. Had to call several times to try and find a remedy to the situation. One guy showed up, said we would have to wait until the next morning for maintenance and after I suggested allowing us to use a shower in an empty room, he said he would look into it and then never came back. I waited about 40 minutes and called again. It was about 11:30 pm at this point. About ten minutes later we were finally given access to another room to take showers. I was told we would compensated for the inconveniences. When we checked out I had to ask if a compensation was given. I was told the manager wouldn’t be in until about 10 and there was no way to contact him. I was told and reassured several times that he would definitely be calling me when he arrived to get it taken care of. I have NEVER received a call from anyone. I understand that things happen sometimes, but it made our stay much more uncomfortable and frustrating having to call several times to get answers, trying to get our things moved to a different shower so the four of us could finally shower at midnight, and never reviving a call from management.
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October 2023 by paola hernandez
Good location and friendly staff but no parking and the air conditioning never cooled so we didn’t sleep because the room was hot.
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October 2023 by Ann Sun
Roaches and rat in the room, lots of roaches…..Can’t sleep during the night. Location is ok, but not convenient for public transit.
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June 2023 by Kimla Holk
Really nice staff and extremely accommodating. A very authentic feel to the properties. Thank you to Johnny, Claude, Greg and Paul for your assistance.
