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January 2024 by Cassy T
I came into the store with the goal to make a specific purchase. I asked about the bracelet I wanted, and one of the young ladies in the shop was very kind about looking for the bracelet.The thing I noticed, though, was that an older woman I can only presume was the manager left the back room upon seeing me enter the shop. She proceeded to very obviously watch my friend and I as we shopped, making me feel incredibly agitated because I’m clearly in front of your sales girl and I’m asking her about items I want to buy. If I’m a thief, I’m going to avoid her, not say can you recommend a companion to this piece. I am a black woman and I know her type.When another group of people came into the store — all white — this same manager offered them beverages, and was very cheery with them, which she did not do with my friend or I, even after I spent upwards of $200. She was very helpful toward them, but made me so incredibly uncomfortable.If I didn’t want the bracelet, I would have left. The store has beautiful pieces. But you can be assured that I won’t be visiting this location when I am back in town. I’m giving a 2/5 only because the clerk was kind. The manager clearly needs more training on social etiquette.
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April 2023 by GENE SCHEXNAYDER
Got the perfect gift
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July 2022 by Lori B
I went in this store today. Some sort of bridal thing going in. It didn’t say anything about private party. I walked around the store for 10 mins and NOT ONE person even acknowledged me or asked if I needed help!! Very disappointed!!
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February 2022 by Mary Lou Rodrigue
Called to place an order for a charity drive. Rachel took my order. Very polite and courteous. Love the jewelry.
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May 2021 by Shay Ugoh
My friends and I had a great shopping experience here!! The lady that assisted me, Kat, I believe is her name, was so personable, kind and truly made me feel like a guest in the store. We all enjoyed her and the other lady helping us out. Great customer service!!
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January 2021 by LeeAnn E
Charming boutique by Austin-based designer, wide array of beautiful jewelry styles under $100. Don't forget to check out the Color Bar for customized pieces.
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August 2020 by S G R
Beautiful store and super friendly staff. Bonus points for customer parking behind the store!
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July 2020 by Tonya Percle
Love this place. Very nice and inexpensive jewelry.
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January 2020 by Alicia Dardar
This place is so pretty and the employees are all super nice and eager to help. The jewelry is GORGEOUS and you can customize pieces to fit your own style.
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December 2019 by Virginia Rivera
Good deals for birthday month
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December 2019 by Jo Nicholson
Very nice staff.
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November 2019 by neris
Friendly and not overbearing sales staff.Hard to park though
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November 2019 by Maria Thompson
Hosted a Color Bar Party at this location and the staff was so genuine and fun! Beautiful walkable area with good food not too far away! Great stop if you’re visiting NOLA!
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September 2019 by Renee Brown
My sister and I had the opportunity to visit the store in New Orleans on Magazine Street and it was a wonderful experience!! The sales ladies were so welcoming and friendly. Unfortunately, that has not always been our experience in other establishments. Sometimes as a person of color you don’t know what to expect from a business you’ve never visited before, but the Kendra Scott employees were very nice. We would definitely go back. Oh, and they also had great pieces of jewelry (lol).
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June 2019 by Jaymi S
The service was fabulous, friendly, and extremely helpful. Only reason for not getting 5 stars is that the jewelry is not safe for sensitive skin. Only the very expensive (and very few) pieces kept in a locked area are safe. Definitely won't bother shopping there but I can recommend the service. 50% off one item in your birthday month (does not apply to the expensive pure jewelry)
