-
December 2023 by Brian J.
Zero stars if it was possible. Seemed nice enough. My vehicle was damaged/vandalized while on his property. $2800 worth of damage. After admitting that the cameras on the businesses property and the ones directly facing my vehicle DO NOT WORK, saying that it's there "to scare ppl", he REFUSED to give me his insurance company to file a claim. Even after explaining the process of claim filing. If his insurance deemed him not responsible they would deny the claim. Refused AGAIN, so I got a called the police, filed a police report, and was told by them that I had to sue him in small claims court, which cost me more money but I'm currently doing!
-
December 2023 by Karen S.
Needed a new carbarater. Customer service was excellent. It was over the top service and performance by this business. Charges were very reasonable and much lower than the dealership. They will not do you wrong. I highly recommend this business.
-
December 2023 by Chad Jay
Amazing customer service and work done! Fixed a previous mechanics mess up for me… can’t say enough good things about Mr. Melvin!
-
October 2023 by Barbara Gandy
First, my husband's family was in the car business owning car dealership so we have a pretty good sense of car issues, the industry rates and what good customer service should look like. I have to acknowledge Lakeview Tire and its owner Melvin and his staff. Repairs were very accurate, time and rates to fix the issues were much better than we anticipated and parts were extremely reasonable. But, to be honest, I think we were more taken back the owners genuine desire to to go beyond basic service Melvin is an awesomely honest and trustworthy man. As abusiness owner, he has brought back integrity to an industry that has forgottent how to serve their clients. Give this guy a chance to earn your business. You will thank me later for the recommendation. Melvin, thank you so much
-
October 2023 by Jessica Gauley
I was traveling through the area when I got a leak in one of my tires. I was 45 minutes from home and this was the closest place I could get to help. I am so grateful this shop is where I ended up. I didn't get the guys name who helped me, but it was definitely the manager or owner.They looked very busy, but took the time to help me and make sure I would make it home safe and even explained to me what they were doing. They definitely were my heroes today!I appreciate you guys. Thanks for getting me home safe!
-
September 2023 by Lil Mama
I didn't get my car serviced here due to time restraint but off of one phone call, I knew with a certainty they can be trusted.I was traveling through NOLA for a long distance move when I urgently needed to get my car checked. The gentlemen I spoke with (presumably the owner) was completely transparent with the shop's workload and when he would be able to squeeze me in.Finally he referred to Mister Roger at Chevron whom he trusted for my type of car issue and that man was just as friendly and helpful.God bless!
-
September 2023 by Rocio Crabb
If you’re looking for an honest mechanic in New Orleans then Melvin is your guy. He took care of my and my husbands cars for the 5 years we lived in New Orleans. Wasn’t the closest mechanic but we went out of our way to go to him. Super nice and a straight shooter on what your car needs or doesn’t need.It’s a small shop and they’re always busy with cars already there from the day or days before, so they may not be able to get you in and out that day which is totally fair and understandable! Best to call or get there first thing in the AM and Melvin & Kurt will absolutely do their best to get you in as he can with the jobs they’ve already committed to.He runs the shop, works the cars AND also answers the phone, so don’t be discouraged if it rings for a minute or you have to call back, he’s only one guy! Only reason we left is because we moved out of state but I would recommend Melvin and his crew to anyone. Thank you Melvin!
-
September 2023 by Ryan Bedi
I’ve had a tough time finding honest mechanics so it was a HUGE relief when I met Melvin. He customizes his care to fit your needs. He’s honest, reliable, and a straight shooter. He breaks everything down in a way you can understand and only strives to make you whole again. I’ve never had a problem with Melvin over several years. I’d recommend him to anyone looking for an honest mechanic. The guy is a machine! I’m not sure how someone can simultaneously run the front office, answer phones, work on cars, and all the other things he does for his customers. Despite this, no matter how busy he is, he’ll eventually get to your car and set you straight. Thanks for everything Melvin.
-
September 2023 by hxba jabi
I was with my sister and her tire had gotten a big nail in it. The air was coming out so fast. She drove to this shop and they were so rude. I don’t if it was because we are hijabis or what but I was so disappointed. We had a class at uno in about 35 minutes and all we need was a patch but he refused to even help us. We both start crying since we never had anything like this happen and we’re scared to be in New Orleans without a car. We live in the Westbank so coming to uno is already scary enough. When you have customers, you help them out. You don’t tell people to get out when we can’t even drive anywhere since the tire is loosing air so fast. So disappointed.
-
September 2023 by Aya Awadalla
Worst experience ever. My tire had just gotten a nail on it and I went to the nearest automotive shop so I can get a patch on it. The owner automatically kicked me out and wouldn’t even hear me out. I had a class at UNO starting in 35 minutes and I even started to cry but he showed no empathy. He just told me he’s busy and to get out. As a women in New Orleans who is also a hijabi, I felt not only discriminated but worthless. As a college student and a women, the owner should have been more considerate and not told to me to get out. Smh. Don’t go here.
-
September 2023 by Rocio C.
If you're looking for an honest mechanic in New Orleans then Melvin is your guy. He took care of my and my husbands cars for the 5 years we lived in New Orleans. Wasn't the closest mechanic but we went out of our way to go to him. Super nice and a straight shooter on what your car needs or doesn't need. It's a small shop and they're always busy with cars already there from the day or days before, so they may not be able to get you in and out that day which is totally fair and understandable! Best to call or get there first thing in the AM and Melvin & Kurt will absolutely do their best to get you in as he can with the jobs they've already committed to. He runs the shop, works the cars AND also answers the phone, so don't be discouraged if it rings for a minute or you have to call back, he's only one guy! Only reason we left is because we moved out of state but I would recommend Melvin and his crew to anyone. Thank you Melvin!
-
June 2023 by JOHN WILLIAMS
Mr Melvin and his son and their team is my go to. They keep me running good. I do ride share a few days a week and my car takes a beating. Couldn't do it without a good mechanic
-
May 2023 by Kate F.
As a woman sometimes it's hard to find a mechanic that takes you seriously and that you can trust. Melvin and Lakeview Tire & Automotive was a breath of fresh air, from my first call to when I got my car back they were reliable, communicative, extremely accommodating, timely, and professional. I cannot recommend Melvin and his team enough, they went above and beyond for me and I am so grateful. If you need quality work done with quality parts for a fair price and just an overall feeling of security and dependability than call them first. Thank you!!!
-
April 2023 by Riley Forester
Visiting from Atlanta and we got a flat. They were busy but they made the time to see us and get us fixed up. The owner is really kind and personable. Shout out to the mechanic, Jay, for fixing us up so fast!
-
April 2023 by William Rich
Received exceptional, high quality service from the mechanics at Lakeview Tire and Automotive. Melvin went above and beyond repairing our son’s car who is a college student in NOLA. Talented and trustworthy mechanic sums up our experience.
