Lowe's for all of your home improvement needs. Stop by the local New Orleans, LA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. Customer service experiences at this location vary. Some customers report exceptionally great service, where employees go above and beyond. They receive patient, thorough, and kind help from specialists who explain projects without using fancy terms, offer cost-effective solutions, and provide tips and tricks without pressure. Multiple employees will stop what they are doing to assist, walk customers directly to items, and deliver great service at checkout, making customers feel well-informed and appreciated. However, other reviews indicate that customer service has gone down the drain. There is not enough help on the floor, and customers must walk and find help themselves. Some report that the customer service counter just shrugged their shoulders when asked for assistance, requiring queries to multiple people to finally find a product.
